Winnisquam Marine

[Irrigation Guy]

Originally Posted by Electric Blue

I gave the parts guy both s/n's. Ryan is the owner's son. He had final say.

These guys do have a good reputation from what I have noticed. I am very surprised they didn't make it right. Sometimes the initial attitude in times like this sets the tone for the outcome, sometimes not. I surely have no way of knowing.

It shouldn't have ruined a weekend though as the old parts proved serviceable.

[secondcurve]

Originally Posted by LocalRealtor

These guys do have a good reputation from what I have noticed. I am very surprised they didn't make it right. Sometimes the initial attitude in times like this sets the tone for the outcome, sometimes not. I surely have no way of knowing.

It shouldn't have ruined a weekend though as the old parts proved serviceable.

How much did the parts in question cost?

I've had good luck with these folks. Sounds like some type of misunderstanding.

[Belmont Resident]

Originally Posted by LocalRealtor

These guys do have a good reputation from what I have noticed. I am very surprised they didn't make it right. Sometimes the initial attitude in times like this sets the tone for the outcome, sometimes not. I surely have no way of knowing.

It shouldn't have ruined a weekend though as the old parts proved serviceable.

Many on Winnisquam use them because they are the only show on the lake.
From what I was told, and this is from an older person who’s been on Winnisquam for ever, once the original founder got out and the sons took over things started going down hill with customer service. Now with the current owner they have that take it or leave it attitude.
I know over the years there have been others who have posted comments on poor customer service as well.