New Metrocast Setup

[winnipiseogee]

Originally Posted by sa meredith

Talk about over kill. Did they do their part??? Pretty darn sure they did.
Now..as for re-learning how to use stuff...Don't we all hate change at first. I do. I'm the worst.

I disagree - they didn't just change things they actually took away a whole lot of options that we used to have. New technology never bothers me - I love new toys. But... The new toys should work better than the old toys or its not an "upgrade"!

We can no longer search for tv shows by name, we can't look days into the future to see if there are shows that we might want to record, our ability to record shows is WAY less. We have one hour of tv recorded and it is telling me that I am now 77% full!! Does this mean I can only record an hour and twenty minutes of TV?!?! That is ridiculous.

Finally, I have two residential accounts and 4 business accounts. Admittedly I never look at my paper bills because everything is online but I never heard about any of this. No emails, no phone calls. Its a serious inconvenience.

I was annoyed enough today that I called down to Metrocast's corporate parent. The executive secretary told me that everyone's phone was ringing off the hook. I think its clear they screwed up. The only question in my mind is are they going to do anything about it??