Amerigas surcharge

Sue Doe-Nym · 10-06-2021, 10:53 AM

This should not be a new thread because the propane companies were discussed earlier this year, but I couldn’t find it. This is just a FYI for Amerigas customers: they have a new list of information and conditions, which includes a $12 per month charge for the new monitor they installed on our underground tank. At no time prior to this “no charge to the customer to install this device” was a monthly fee mentioned. There’s no question that this should be a help in monitoring the tank level from a computer, but adding a charge without first disclosing it at time of installation does not sit well. Maybe we are being unreasonable…….

10-06-2021, 10:53 AM	#1
Sue Doe-Nym Senior Member Join Date: Jul 2009 Posts: 1,372 Thanks: 710 Thanked 758 Times in 393 Posts	Amerigas surcharge This should not be a new thread because the propane companies were discussed earlier this year, but I couldn’t find it. This is just a FYI for Amerigas customers: they have a new list of information and conditions, which includes a $12 per month charge for the new monitor they installed on our underground tank. At no time prior to this “no charge to the customer to install this device” was a monthly fee mentioned. There’s no question that this should be a help in monitoring the tank level from a computer, but adding a charge without first disclosing it at time of installation does not sit well. Maybe we are being unreasonable…….