Electric rates, what's the catch?

[thinkxingu]

Just a note that Direct Energy is offering $.1179 still, and they continue to offer excellent customer service for us.

Sent from my SM-S911U using Tapatalk

[Merrymeeting]

Originally Posted by thinkxingu

Just a note that Direct Energy is offering $.1179 still, and they continue to offer excellent customer service for us.

Sent from my SM-S911U using Tapatalk

Others have indicated in earlier posts that it's possible to change your Direct Energy plan with a simple phone call? Still true?

Also, does anyone understand how all the different plans work? As examples, Direct Energy is currently offering 5 plans to chose from. Why would you pick any plan other than the currently cheapest one, especially if you can change plans with a phone call?

Data source: https://www.energy.nh.gov/engyapps/c...ice=Eversource

[thinkxingu]

Originally Posted by Merrymeeting

Others have indicated in earlier posts that it's possible to change your Direct Energy plan with a simple phone call? Still true?

Also, does anyone understand how all the different plans work? As examples, Direct Energy is currently offering 5 plans to chose from. Why would you pick any plan other than the currently cheapest one, especially if you can change plans with a phone call?

Data source: https://www.energy.nh.gov/engyapps/c...ice=Eversource

The last time, yes, it was a simple call to change. I've heard chat is easy, as well.

In terms of choice, it's usually a combination of current status, time offered, cost, and source of energy. For example, the rate I posted above is a web special for new members. Other options include green power generation options (usually higher) and shorter/longer terms.

I always opt for the lowest price because, most likely, things will change before the end of the "contract."

Sent from my SM-S911U using Tapatalk

[ishoot308]

Originally Posted by Merrymeeting

Others have indicated in earlier posts that it's possible to change your Direct Energy plan with a simple phone call? Still true?

Also, does anyone understand how all the different plans work? As examples, Direct Energy is currently offering 5 plans to chose from. Why would you pick any plan other than the currently cheapest one, especially if you can change plans with a phone call?

Data source: https://www.energy.nh.gov/engyapps/c...ice=Eversource

I called and had my rate changed to a lower rate. It was easy and they were very accommodating. There was no downside to switching to direct energy everything has been positive. Extremely glad I changed!

Dan

[Merrymeeting]

Add me to the list of those who've been able to change rates/plan with Direct Energy. Now getting a lower rate than when I signed up. Couldn't have been easier. I didn't even need to make a phone call. Did it in about 2 minutes with their online chat feature.

Easy Peezy!