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04-11-2023, 10:18 AM | #1 |
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Damaged Lines on Welsh Island
Dan,
Any idea if the damaged phone lines (Christmas storm) are being repaired? Our cams have been down all winter so we have no idea who's been peeing on our property. Mark |
04-11-2023, 10:58 AM | #2 |
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Don't look at me!!!
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....keeping " urban decay " out of photos for nearly a year. |
04-11-2023, 11:20 AM | #3 | |
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Quote:
The island is a disaster with trees down everywhere! The phone / internet lines are laying on the ground for quite a distance. I haven’t seen anyone out here. If I were you I would definitely call to inform them of the situation. I don't have an account with them anymore since I switched to Hub66. Dan
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04-11-2023, 12:26 PM | #4 |
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Hbu66
I agree with Dan. HUB66 is the way to go. I think you can tell from their web site if you're able to get service from one of their towers. They put a repeater on our property to feed a neighbor who otherwise was not line of sight.
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04-12-2023, 06:08 PM | #5 | |
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Pics
Quote:
Here’s a few pics i took today to show you the damage that occurred. I would estimate there is approximately 300 yards of downed phone/internet line… Dan
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04-12-2023, 08:43 PM | #6 |
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Thanks for the pictures Dan. My brother in law (near us on welch) also sent me some pics back in December. 300 yards of down lines is a lot of work.
Mark |
04-28-2023, 07:39 AM | #7 |
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As of this morning the phone lines are still on the ground both north and south of the island entry point. The line to the south appears unbroken however the northern line is severed.
I used the automated system to enter a "support ticket" on 4/16. Consolidated has had trucks at Glendale, one with empty boat trailer. However there has been no observed activity on Welch. I called today 1st tech support and then was connected to line repair. The ticked that I entered on the automated system did not get through to line repair. They initiated a new ticket and said that a crew will be out on Monday 5/1 with service restored by 6PM that day. Given the extent of the damage all that I can hope for is that they actually get started on Monday. Alan |
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Descant (04-28-2023) |
04-28-2023, 09:37 AM | #8 |
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Alan, is the island power currently on? My neighbors cameras were online until today which leads us to believe CC might be working on repairing / re-hanging the lines. Or the power might be off.
I also have an open ticket. Our cameras have been offline since Dec. We're opening up next week. Fingers crossed. Mark |
04-28-2023, 09:54 AM | #9 | |
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Power
Quote:
Dan
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04-28-2023, 11:35 AM | #10 |
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04-28-2023, 12:57 PM | #11 |
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Hey... My cameras are back up.
Update: CC called me to check if my internet was up and let me know that it was a temporary fix. The cables are probably still on the ground. Mark Last edited by welch-time; 04-28-2023 at 01:44 PM. |
04-28-2023, 03:02 PM | #12 |
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Mark,
Are you on the north branch? There is one spot where all of the twisted pairs are pulled from each end of a connection block. They might have spliced your two pair back together. A neighbor south of us said that they had been there. However no temp fix or phone call here. Alan |
04-28-2023, 04:28 PM | #13 |
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Yes, end of north branch. They rigged my neighbors line a couple weeks ago too. I was puzzled that her internet was working while mine wasn't. Now we figured out they're splicing individual lines and the damaged main bundle is still on the ground. Apparently they don't splice a customer line unless there's a service ticket opened.
Mark Last edited by welch-time; 04-29-2023 at 09:13 AM. |
04-28-2023, 10:59 PM | #14 | |
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05-02-2023, 02:10 PM | #15 |
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We got the temporary internet fix today with our two pair of wires spliced at the break point. Nice not having to run on hot spots and also to have YouTube TV.
One tech said one week to a permanent fix but maybe 2 weeks. All of the downed wire on both branches to be replaced. Alan |
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05-16-2023, 10:34 PM | #16 |
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This would be a great opportunity for them to run fiber.
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05-17-2023, 01:28 PM | #17 |
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Fiber?
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05-17-2023, 08:15 PM | #18 | |
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You are right though Hub 66 is fiber speeds. I have never used starlink though. |
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05-20-2023, 04:57 AM | #19 |
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Still no activity by CC to repair the down lines on Welch.
Alan |
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