Go Back   Winnipesaukee Forum > Winnipesaukee Forums > General Discussion
Home Forums Gallery Webcams Blogs YouTube Channel Classifieds Calendar Register FAQDonate Members List Today's Posts

Reply
 
Thread Tools Display Modes
Old 02-17-2022, 07:27 AM   #1
Leoskeys
Senior Member
 
Join Date: Feb 2015
Location: Lakes Region
Posts: 148
Thanks: 131
Thanked 27 Times in 21 Posts
Default Alternatives to Breezeline/Atlantic Broadband

Hi from Alton,
As many know, Atlantic Broadband, who we use for Internet, has changed name to Breezeline. BUT, we’ve found they also increased our prices. They now want $95 a month for slowest internet/modem and $125 for fastest. I complained and was transferred to “loyalty team”. After waiting on hold for 32 minutes I hung up without reaching anyone. What other high-speed options do you all use for internet. We use it for streaming, TV, work, so we need a fast and reliable option.
Thanks!
Leoskeys is offline   Reply With Quote
The Following User Says Thank You to Leoskeys For This Useful Post:
KCreg (03-14-2022)
Old 02-17-2022, 07:43 AM   #2
upthesaukee
Senior Member
 
upthesaukee's Avatar
 
Join Date: Jan 2003
Location: Alton Bay
Posts: 5,586
Blog Entries: 2
Thanks: 2,436
Thanked 1,945 Times in 1,075 Posts
Default Two choices in most of Alton

Quote:
Originally Posted by Leoskeys View Post
Hi from Alton,
As many know, Atlantic Broadband, who we use for Internet, has changed name to Breezeline. BUT, we’ve found they also increased our prices. They now want $95 a month for slowest internet/modem and $125 for fastest. I complained and was transferred to “loyalty team”. After waiting on hold for 32 minutes I hung up without reaching anyone. What other high-speed options do you all use for internet. We use it for streaming, TV, work, so we need a fast and reliable option.
Thanks!
Only two choices in most of Alton; Breezeline and TDS.

Dave
__________________
I Live Here... I am always UPTHESAUKEE !!!!
upthesaukee is offline   Reply With Quote
Old 02-17-2022, 09:14 AM   #3
BroadHopper
Senior Member
 
BroadHopper's Avatar
 
Join Date: Oct 2004
Location: Laconia NH
Posts: 5,554
Thanks: 3,167
Thanked 1,096 Times in 790 Posts
Default ABB/Breezeline

I'm in Laconia. My rates did not go up yet. I got a quote from Comcast, Xfinity is not yet available. I text ABB regarding the change to Comcast and got a call shortly from ABB. They increase the speed to 500K, gave me a loyalty discount and an internet/TV bundle discount. He says they are mine as long as I stay with them. Even with the 2 years Comcast discount, I'm saving $10 @ month.

I have been happy with ABB so I'm sticking with ABB. I had problems with Metrocast and had to call several times to get the problems fixed.

What bothers me, is why didn't they give us the discounts from day one? Obviously, they can afford it!

You can text Breezeline on Facebook. A lot faster than phone.
__________________
Someday may never be an actual day.
BroadHopper is offline   Reply With Quote
The Following 2 Users Say Thank You to BroadHopper For This Useful Post:
LooneyLovegood (10-29-2022), zharper (08-21-2022)
Old 02-17-2022, 09:52 AM   #4
WinnisquamZ
Senior Member
 
WinnisquamZ's Avatar
 
Join Date: Dec 2016
Posts: 1,983
Thanks: 204
Thanked 627 Times in 421 Posts
Default

Spoke with T Mobile at the Tilton store last week about their new 5G wireless service. It is available for Laconia. No contact $50 a month.


Sent from my iPhone using Winnipesaukee Forum mobile app
WinnisquamZ is offline   Reply With Quote
The Following User Says Thank You to WinnisquamZ For This Useful Post:
LooneyLovegood (10-29-2022)
Old 02-17-2022, 12:01 PM   #5
magicrobotmonkey
Senior Member
 
Join Date: Jul 2009
Posts: 160
Thanks: 41
Thanked 44 Times in 31 Posts
Default

I called breezeline last week after seeing a plan advertised on their site with twice my speed and half my cost and they switched me right over. Took 10 minutes.
magicrobotmonkey is offline   Reply With Quote
The Following 3 Users Say Thank You to magicrobotmonkey For This Useful Post:
Biggd (02-17-2022), BroadHopper (02-18-2022), zharper (08-21-2022)
Sponsored Links
Old 02-17-2022, 03:19 PM   #6
Woodsy
Senior Member
 
Join Date: May 2004
Location: Weirs Beach
Posts: 1,960
Thanks: 80
Thanked 975 Times in 436 Posts
Default

Unfortunately, unless Comcast has run cable to your area... you are out of luck.

I suggest you call Breezeline (lol) and stay on hold with the loyalty dept.

I also suggest you get your own equipment (if you haven't already)

Woodsy
__________________
The only way to eliminate ignorant behavior is through education. You can't fix stupid.
Woodsy is offline   Reply With Quote
Old 02-19-2022, 12:11 PM   #7
LakeTimes
Senior Member
 
Join Date: Jan 2017
Location: NA
Posts: 147
Thanks: 63
Thanked 40 Times in 19 Posts
Default

Same thing happened to me. Was on hold for almost 75 mins as we did errands - finally got through to the loyalty team. At the end of the day, they gave me a $20 credit per month for the next 6 months further kicking the can down the road....

Others are correct in limited to only one option. The only other option is Starlink: https://www.starlink.com/ for those that aren't aware - by SpaceX. I do know 2 people who have it (located on West Coast) and have had no issues. Compare cost and speed and they still aren't quite there yet when it comes to a Speed/Performance comparison to cable. Would expect this to change over time of course as they scale (Price down and Speed/Perf higher).

Could be something to watch over the next few years.
LakeTimes is offline   Reply With Quote
Old 02-19-2022, 04:34 PM   #8
RustyBoy
Junior Member
 
Join Date: Feb 2018
Posts: 8
Thanks: 0
Thanked 2 Times in 2 Posts
Default Caution: 5G from T-Mobile is VERY limited

Quote:
Originally Posted by WinnisquamZ View Post
Spoke with T Mobile at the Tilton store last week about their new 5G wireless service. It is available for Laconia. No contact $50 a month.


Sent from my iPhone using Winnipesaukee Forum mobile app
Have them come out and test where you intend on putting the hot spot. I am in Meredith, it is 5G at Hart Parking lot, and LTE at the Town Docks. If you go inside a building, it looses line of sight and speed is a fraction of even LTE

Been there done that.
__________________
Rusty Boy in Meredith
RustyBoy is offline   Reply With Quote
Old 02-20-2022, 05:48 AM   #9
Island Express
Junior Member
 
Join Date: Feb 2022
Location: Cow Island
Posts: 2
Thanks: 1
Thanked 0 Times in 0 Posts
Default Internet on the island

Hi Everyone,
I'm on Cow Island in Tuftonboro and need to get internet for the summer months only. Can anyone recommend a tried and tested provider ?
So far we have been hot spotting from our mobile phones, but not ideal.
Thanks
Island Express is offline   Reply With Quote
Old 02-20-2022, 08:37 AM   #10
DRH
Senior Member
 
DRH's Avatar
 
Join Date: Jul 2002
Location: Meredith
Posts: 1,684
Thanks: 1,195
Thanked 675 Times in 178 Posts
Default FCC Map of Mobile Service Coverage

Quote:
Originally Posted by RustyBoy View Post
Have them come out and test where you intend on putting the hot spot. I am in Meredith, it is 5G at Hart Parking lot, and LTE at the Town Docks. If you go inside a building, it looses line of sight and speed is a fraction of even LTE

Been there done that.
The FCC has an excellent online mobile service coverage map that graphically shows the coverage provided by various cell service providers.

You can access it here: https://fcc.maps.arcgis.com/apps/web...bc88a0d1bdd25b

Zoom in to the Lakes Region and click individually on the various cell service providers to compare their coverage in our area.
__________________
DRH
DRH is offline   Reply With Quote
The Following 2 Users Say Thank You to DRH For This Useful Post:
trfour (02-24-2022), upthesaukee (02-20-2022)
Old 02-24-2022, 07:54 AM   #11
Leoskeys
Senior Member
 
Join Date: Feb 2015
Location: Lakes Region
Posts: 148
Thanks: 131
Thanked 27 Times in 21 Posts
Default

Anyone know if Comcast/Xfinity coming to Alton Bay? I see they have a store in Gilford now.
Leoskeys is offline   Reply With Quote
Old 02-24-2022, 02:17 PM   #12
upthesaukee
Senior Member
 
upthesaukee's Avatar
 
Join Date: Jan 2003
Location: Alton Bay
Posts: 5,586
Blog Entries: 2
Thanks: 2,436
Thanked 1,945 Times in 1,075 Posts
Default Not likely

Quote:
Originally Posted by Leoskeys View Post
Anyone know if Comcast/Xfinity coming to Alton Bay? I see they have a store in Gilford now.
I would think not likely. We already have ABB, now Breezeline for cable and TDS is first optic. With over 80 miles of roads in Alton, it would be terribly costly for Combat to sting wires for 5500 year round residents.

Perhaps the folks who live around Cherry Valley Rd area where TDS isn't maybe, but town wide, I highly doubt it.

Stop by the Gilford store and ask. That's a straight from the horse's mouth thing.

Dave
__________________
I Live Here... I am always UPTHESAUKEE !!!!
upthesaukee is offline   Reply With Quote
The Following User Says Thank You to upthesaukee For This Useful Post:
zharper (08-21-2022)
Old 02-25-2022, 04:29 PM   #13
map
Senior Member
 
Join Date: Jul 2019
Location: The Weirs
Posts: 208
Thanks: 159
Thanked 65 Times in 48 Posts
Default

I’m in the Weirs. Our promotional rate expired and we were up $30 from 2 years ago. I called and yeah- I waited 45 minutes but the retention rep was able to take our rate back to the initial one, saving us the $30. She also increased our spead from 250 mp to 500 mp and we kept everything else the same- same channels and equipment, etc. ( yes- we lease ). She threw in 2 wifi extenders for free that were delivered today by UPS ( not that we need them in our small cottage) and she prorated our current month’s bill so we got a few bucks off that as well.

I don’t have any complaints with them really. When we moved here we came from DSL to this. Much better. We have just one TV and a couple of laptops and smart phones an Amazon Echo and an Amazon DOT.

We also use ROKU for some other stuff. And we have Amazon Prime.

I use Straight Talk for my old iPhone 6S Plus and my husband uses Consumer Cellular for his flip phone. We have an old iPhone SE that my husband uses on our wifi network at home.

Last edited by map; 02-25-2022 at 04:34 PM. Reason: Spelling
map is offline   Reply With Quote
The Following User Says Thank You to map For This Useful Post:
Leoskeys (02-25-2022)
Old 03-04-2022, 07:02 PM   #14
Charlie T
Senior Member
 
Join Date: Apr 2004
Posts: 305
Thanks: 254
Thanked 181 Times in 86 Posts
Default

Quote:
Originally Posted by map View Post
I’m in the Weirs. Our promotional rate expired and we were up $30 from 2 years ago. I called and yeah- I waited 45 minutes but the retention rep was able to take our rate back to the initial one, saving us the $30. She also increased our spead from 250 mp to 500 mp and we kept everything else the same- same channels and equipment, etc. ( yes- we lease ). She threw in 2 wifi extenders for free that were delivered today by UPS ( not that we need them in our small cottage) and she prorated our current month’s bill so we got a few bucks off that as well.
I had no such luck. I waited on hold for over 2 hours only to be told that the won't reduce my $120+ a month bill for any reason. The current rate for new customers for better service is $39.95 a month. I wish I had got the same Customer Service rep that you got. I ended up canceling my service. I"ll put the satellite back up and deal with it. They can change the name but it's still the same crappy service.
Charlie T is offline   Reply With Quote
The Following 4 Users Say Thank You to Charlie T For This Useful Post:
bigdog (05-03-2022), Biggd (03-04-2022), Jeanzb1 (03-08-2022)
Old 03-06-2022, 03:58 PM   #15
Leoskeys
Senior Member
 
Join Date: Feb 2015
Location: Lakes Region
Posts: 148
Thanks: 131
Thanked 27 Times in 21 Posts
Default

I called and waited for 45 minutes, requested a call back. They did call, but missed me. I called them back, Now I’ve been waiting two weeks to hear from them, nothing…
Leoskeys is offline   Reply With Quote
Old 03-06-2022, 05:16 PM   #16
jimkberry
Member
 
Join Date: Jul 2015
Location: Meredith Neck
Posts: 27
Thanks: 5
Thanked 8 Times in 7 Posts
Default

Quote:
Originally Posted by LakeTimes View Post
Others are correct in limited to only one option. The only other option is Starlink: https://www.starlink.com/ for those that aren't aware - by SpaceX. I do know 2 people who have it (located on West Coast) and have had no issues. Compare cost and speed and they still aren't quite there yet when it comes to a Speed/Performance comparison to cable. Would expect this to change over time of course as they scale (Price down and Speed/Perf higher).

Could be something to watch over the next few years.
We (on Meredith Neck) have been using Starlink for more than a year now. I'm happy to answer any questions if anyone is interested.

-jim
jimkberry is offline   Reply With Quote
Old 03-09-2022, 03:09 PM   #17
Lscott
Junior Member
 
Join Date: Oct 2021
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Default Look up - starlink

I have spectrum down at the lake, but at the farm in Tuftonboro i can't physically get cable. So i've been using Starlink (elon musk's satellite based internet company) for the past year. Got to say, it's a fantastic option for those people and places who can't get land lines.

It's still "beta", i believe, but it works phenomenal. It's $99 a month, so not cheap, but i get between 100 and 350 mb/s down and 20-30 up. Depends where the satellites are at any point in time.

It works well in the rain, in the snow. The service reps are some of the best i've seen. You can stream TV perfectly and use Zoom no problem.

You may have a problem getting on the beta program, but once you're in, you're styling.
Lscott is offline   Reply With Quote
Old 03-09-2022, 03:49 PM   #18
LakeTimes
Senior Member
 
Join Date: Jan 2017
Location: NA
Posts: 147
Thanks: 63
Thanked 40 Times in 19 Posts
Default

Quote:
Originally Posted by jimkberry View Post
We (on Meredith Neck) have been using Starlink for more than a year now. I'm happy to answer any questions if anyone is interested.

-jim
Thanks Jim. What are you getting for Up and Down speeds? Any issues with connectivity to the Satellites?
LakeTimes is offline   Reply With Quote
Old 03-13-2022, 06:41 AM   #19
uschisk
Senior Member
 
Join Date: Jul 2008
Location: NH and Mark Island
Posts: 63
Thanks: 36
Thanked 11 Times in 10 Posts
Default Island internet

Island Express - Consolidated Communications has been providing island service to many islands near us (we are on Mark) and can be suspended while you are not there - maybe check to see if they cover Cow?
uschisk is offline   Reply With Quote
Old 03-13-2022, 11:18 AM   #20
Jeanzb1
Senior Member
 
Join Date: May 2009
Location: Gilford
Posts: 552
Thanks: 624
Thanked 176 Times in 95 Posts
Default

Our Breezeline bill went from $178 to $225 because our two-year contract expired. All we have is 100 mp speed internet and Expanded Basic cable. No landline and only two televisions, one of which we haven’t turned on in eight years. So I called, spoke with an IDIOT who was raving about New Hampshire and how she spent her honeymoon here, blah. Eye roll . Was redirected to their loyalty team and they answered after exactly one hour. The bottom line is I have to return the cable box from the second TV, they will increase our speed to 500 mp, and for six months we will pay $164. Okay, but last night they deducted $225 from our checking account. 🤦🏼*♀️🤦🏼*♀️🤦🏼*♀️🤦🏼*♀️🤦🏼*♀️. Here we go again. Breezeline SUCKS.


Sent from my iPad using Winnipesaukee Forum mobile app
Jeanzb1 is offline   Reply With Quote
Old 03-13-2022, 11:32 AM   #21
John Mercier
Senior Member
 
Join Date: Jun 2021
Posts: 3,200
Thanks: 2
Thanked 566 Times in 464 Posts
Default

Yes. It has been going downhill since they closed the Belmont office.
But I don't have an answer to how to replace it... so I just listen to the others on the forum and hopefully discover some tidbit of information that I was unaware of.
John Mercier is offline   Reply With Quote
Old 03-15-2022, 09:52 PM   #22
Hivolt
Senior Member
 
Join Date: Sep 2016
Posts: 61
Thanks: 39
Thanked 23 Times in 15 Posts
Default

https://www.hub66.com/

I don't know if everyone can get this nor do I know much about it but I saw many of these "airfiber" antennas popping up around the lake last year.
Hivolt is offline   Reply With Quote
Old 03-27-2022, 11:42 AM   #23
Weekend Pundit
Senior Member
 
Weekend Pundit's Avatar
 
Join Date: Mar 2006
Location: Gilford
Posts: 325
Thanks: 24
Thanked 66 Times in 39 Posts
Default Choice is up to the BOS in Alton

Quote:
Originally Posted by upthesaukee View Post
I would think not likely. We already have ABB, now Breezeline for cable and TDS is first optic. With over 80 miles of roads in Alton, it would be terribly costly for Combat to sting wires for 5500 year round residents.

Perhaps the folks who live around Cherry Valley Rd area where TDS isn't maybe, but town wide, I highly doubt it.

Stop by the Gilford store and ask. That's a straight from the horse's mouth thing.

Dave
Comcast would need to apply for and negotiate a Franchise Agreement with the town of Alton and the Board of Selectmen would need to approve it. They would be the third provider if they applied and the BOS says 'Yes'. However, I have no idea if such a thing has happened. A call to the Town Administrator/Board of Selectmen's office to ask would be appropriate as they could tell you if any such negotiations are in progress. (They have to let you know if that is indeed the case since it is public information, though they don't have to reveal details of the negotiations since they are ongoing.) As best I know, only Laconia, Gilford, and Belmont have franchise agreements with Comcast as a competitive cable company to Breezeline.

I do know Breezeline is is presently negotiating a new Franchise Agreement with Alton as part of the multi-town Lakes Region Cable TV Consortium. I don't know how those negotiations are going, but I do know Gilford is not pleased with ABB/Breezeline's performance, particularly when it comes to technical support. (It's almost non-existent, and what there does not involve speaking with human beings.) I made my displeasure known to the Gilford Town Administrator, laying out a timeline of my problems with ABB/Breezeline's tech support, or lack thereof. I've been trying to get an Internet problem fixed for over a year and am no closer to getting it taken care of than I was a year ago. (Yeah, it's off-topic, but relevant.)
Weekend Pundit is offline   Reply With Quote
The Following User Says Thank You to Weekend Pundit For This Useful Post:
DotRat (07-06-2022)
Old 03-27-2022, 11:54 AM   #24
Weekend Pundit
Senior Member
 
Weekend Pundit's Avatar
 
Join Date: Mar 2006
Location: Gilford
Posts: 325
Thanks: 24
Thanked 66 Times in 39 Posts
Default Another possible provider

Quote:
Originally Posted by upthesaukee View Post
Only two choices in most of Alton; Breezeline and TDS.

Dave
While not readily available everywhere quite yet, Starlink may be a viable alternative. It is a satellite-based ISP if you are only interested in Internet and not linear pay TV. (You can still stream video.) Starlink does not have the issues with older satellite Internet providers since they use a constellation of Low Earth Orbit satellites and can provide 100Mbs uplink/downlink speeds or better.

Starlink is owned by Elon Musk of Tesla and SpaceX fame.

(As a disclaimer, I am in no way connected with Starlink. I am aware of it because I know friends that were part of the beta tests and Musk provided Starlink ground stations to Ukraine to help keep comms in and out of Ukraine operating. I am also a space geek, so this kind of stuff interests me.)
Weekend Pundit is offline   Reply With Quote
Old 03-28-2022, 07:40 PM   #25
jimkberry
Member
 
Join Date: Jul 2015
Location: Meredith Neck
Posts: 27
Thanks: 5
Thanked 8 Times in 7 Posts
Default

Quote:
Originally Posted by LakeTimes View Post
Thanks Jim. What are you getting for Up and Down speeds? Any issues with connectivity to the Satellites?
Oh crap - I only just saw this question. Starlink performance for us typically runs in the 150-250 down, 15-25 up range. Over this past (our second)Winter with it reliability has gotten to where it's not even a consideration any more - it just doesn't go down - and the satellite constellation is still not complete.
jimkberry is offline   Reply With Quote
The Following 2 Users Say Thank You to jimkberry For This Useful Post:
DotRat (07-06-2022), LakeTimes (03-29-2022)
Old 03-30-2022, 02:31 PM   #26
Leoskeys
Senior Member
 
Join Date: Feb 2015
Location: Lakes Region
Posts: 148
Thanks: 131
Thanked 27 Times in 21 Posts
Default

After a serious game of phone tag and waiting 28 minutes to get through, I finally spoke to loyalty/retention. I got a $10 a month loyalty credit that will be ongoing, $10 a month credit for e-statements ongoing, and $20 a month discount for 6 months. I’ll take it, and re-evaluate in six months!
Leoskeys is offline   Reply With Quote
Old 03-30-2022, 07:20 PM   #27
RUGMAN
Senior Member
 
Join Date: Jul 2015
Location: weirs beach,
Posts: 287
Thanks: 37
Thanked 39 Times in 32 Posts
Default

I called Breezline and cut the cord on our TV service ( it had increased to $204.00) signed up for Internet only, 1st 6 months 39.99, after that 89.99. Got Utube Tv for 69.00 month.works great. The thing about Utube TV for the 69.00 I can also get that on my Mass tV. Cuting cord with Comcast in Mass, getting Internet only.
RUGMAN is offline   Reply With Quote
The Following User Says Thank You to RUGMAN For This Useful Post:
Jeanzb1 (03-30-2022)
Old 05-03-2022, 10:36 AM   #28
bigdog
Senior Member
 
bigdog's Avatar
 
Join Date: Apr 2006
Location: Central MA-Gilford
Posts: 1,433
Thanks: 325
Thanked 117 Times in 94 Posts
Default Price increase

Quote:
Originally Posted by Leoskeys View Post
Hi from Alton,
As many know, Atlantic Broadband, who we use for Internet, has changed name to Breezeline. BUT, we’ve found they also increased our prices. They now want $95 a month for slowest internet/modem and $125 for fastest. I complained and was transferred to “loyalty team”. After waiting on hold for 32 minutes I hung up without reaching anyone. What other high-speed options do you all use for internet. We use it for streaming, TV, work, so we need a fast and reliable option.
Thanks!
I just opened my latest Breezeline bill and was shocked seeing my service increased by almost 40%. Called to speak to 'retention' department and went through same senario as you described, finally hung up !
Their customer is the worst I've ever experienced.
Ready to pull the plug with these people !
bigdog is offline   Reply With Quote
Old 05-03-2022, 10:50 AM   #29
bigdog
Senior Member
 
bigdog's Avatar
 
Join Date: Apr 2006
Location: Central MA-Gilford
Posts: 1,433
Thanks: 325
Thanked 117 Times in 94 Posts
Default Utube Tv ?

Quote:
Originally Posted by RUGMAN View Post
I called Breezline and cut the cord on our TV service ( it had increased to $204.00) signed up for Internet only, 1st 6 months 39.99, after that 89.99. Got Utube Tv for 69.00 month.works great. The thing about Utube TV for the 69.00 I can also get that on my Mass tV. Cuting cord with Comcast in Mass, getting Internet only.
How does Utube Tv connect your TV, through the Internet I assume?

The Utube Tv cost of $69. month... Is that an 'intro' rate, if so how long is the rate guaranteed ?

Thanks !
bigdog is offline   Reply With Quote
The Following User Says Thank You to bigdog For This Useful Post:
barefootbay (05-03-2022)
Old 05-03-2022, 04:36 PM   #30
RUGMAN
Senior Member
 
Join Date: Jul 2015
Location: weirs beach,
Posts: 287
Thanks: 37
Thanked 39 Times in 32 Posts
Default

Yes it connects through the internet, $69.00 month. we have 2 TVs at the lake, smart tv connected directly, our other TV got a Roku to connect. We end up getting more channels than with brezzline.


Works great
RUGMAN is offline   Reply With Quote
The Following User Says Thank You to RUGMAN For This Useful Post:
DotRat (07-06-2022)
Old 05-03-2022, 05:06 PM   #31
TheProfessor
Senior Member
 
Join Date: Nov 2010
Posts: 1,086
Thanks: 17
Thanked 336 Times in 202 Posts
Default

Quote:
Originally Posted by RUGMAN View Post
Yes it connects through the internet, $69.00 month. we have 2 TVs at the lake, smart tv connected directly, our other TV got a Roku to connect. We end up getting more channels than with brezzline.
What is the cost of internet in your area ?
TheProfessor is offline   Reply With Quote
Old 05-03-2022, 05:07 PM   #32
upthesaukee
Senior Member
 
upthesaukee's Avatar
 
Join Date: Jan 2003
Location: Alton Bay
Posts: 5,586
Blog Entries: 2
Thanks: 2,436
Thanked 1,945 Times in 1,075 Posts
Default Currently $69

Quote:
Originally Posted by bigdog View Post
How does Utube Tv connect your TV, through the Internet I assume?

The Utube Tv cost of $69. month... Is that an 'intro' rate, if so how long is the rate guaranteed ?

Thanks !
Currently $69. When we started, it was about $50.

I do like it.

Dave
__________________
I Live Here... I am always UPTHESAUKEE !!!!
upthesaukee is offline   Reply With Quote
Old 05-05-2022, 05:40 PM   #33
Weekend Pundit
Senior Member
 
Weekend Pundit's Avatar
 
Join Date: Mar 2006
Location: Gilford
Posts: 325
Thanks: 24
Thanked 66 Times in 39 Posts
Angry It's Going To Get Worse

Quote:
Originally Posted by bigdog View Post
I just opened my latest Breezeline bill and was shocked seeing my service increased by almost 40%. Called to speak to 'retention' department and went through same senario as you described, finally hung up !
Their customer is the worst I've ever experienced.
Ready to pull the plug with these people !
I've seen the same thing. I would cut the cord and use streaming via the Internet in a second, BUT my elderly mother has vetoed that idea. She's not particularly tech savvy and has stated she doesn't want to be bothered to learn how to do so. I don't blame her.

As I have mentioned elsewhere I have been having problems with my Internet service for over a year now and Breezeline's tech support is non-existent. I know how to fix the problem but it needs to be done from their end, but I cannot find a human being to speak to about the problem. Their chat function either doesn't work or you find your wait time is measured in hours.

I never had these issues in the 'old' Metrocast days. I knew the tech support staff, knew the chief engineer, and if I had a problem they would take care of it . Those days are gone.

Comcast is not yet available in my neighborhood. I know Consolidated is expanding its FTTH footprint across their service area, but it isn't available here yet and likely won't be for a few years.

This stinks!

Last edited by Weekend Pundit; 05-05-2022 at 05:44 PM. Reason: Typo.
Weekend Pundit is offline   Reply With Quote
Old 05-05-2022, 06:53 PM   #34
bigdog
Senior Member
 
bigdog's Avatar
 
Join Date: Apr 2006
Location: Central MA-Gilford
Posts: 1,433
Thanks: 325
Thanked 117 Times in 94 Posts
Default Xfinity/Comcast

I stopped into Xfinity/Comcast store in Gilford today.
They're offering to new customers 300mps service for $39.95 mo with 2 tr contract.

Speed jumps from 300 to 600 mps, nothing in-between. 600Mps jumps
to $69 mo with contract.

Going to drop Breezeline and go with Comcast, would like to hear feedback from current customers.

Thanks !
bigdog is offline   Reply With Quote
Old 05-06-2022, 08:28 AM   #35
BroadHopper
Senior Member
 
BroadHopper's Avatar
 
Join Date: Oct 2004
Location: Laconia NH
Posts: 5,554
Thanks: 3,167
Thanked 1,096 Times in 790 Posts
Default Breezeline to Comcast to Breezeline

One of my neighbors switch to Comcast from Breezeline and had trouble with internet reliability. Technicians came to the house and did various fixes. Last Comcast visit the technician claims there is no Xfinity service just Comcast. He paid for Xfinity. Still have reliability problems.

He called Breezeline to switch back. They gave him the new customer package, switch back and he's happy. What's funny was the technician that came to his home was one of the technicians from Comcast. The technician are independent contractors!

Good luck!
__________________
Someday may never be an actual day.
BroadHopper is offline   Reply With Quote
Old 05-07-2022, 11:30 PM   #36
Hivolt
Senior Member
 
Join Date: Sep 2016
Posts: 61
Thanks: 39
Thanked 23 Times in 15 Posts
Default

Quote:
Originally Posted by bigdog View Post
I stopped into Xfinity/Comcast store in Gilford today.
They're offering to new customers 300mps service for $39.95 mo with 2 tr contract.

Speed jumps from 300 to 600 mps, nothing in-between. 600Mps jumps
to $69 mo with contract.

Going to drop Breezeline and go with Comcast, would like to hear feedback from current customers.

Thanks !
If Fiber is available to you I would try to go with that. I don't know if Breezeline does fiber to the premises yet, but I know Comcast doesn't. Consolidated Communications has been running fiber non stop this year and have rebranded it's fiber division as "fidium" with what seems like really good pricing, that's where I would look. If it's not available now it may soon be available. Stay away from anything "cable" or "coax" related, it's obsolete junk.
Hivolt is offline   Reply With Quote
Old 07-05-2022, 04:54 PM   #37
bigdog
Senior Member
 
bigdog's Avatar
 
Join Date: Apr 2006
Location: Central MA-Gilford
Posts: 1,433
Thanks: 325
Thanked 117 Times in 94 Posts
Default Beezeline issue... Think I'm done !

Today I called Breezeline, as I have an issue with my bill. I’ve had to make these calls frequently to them to assist with billing corrections and service plan.

First their customer service is terrible ! I know what you going to say, ‘this is the new norm, get use to it’ !

My current bill reflected a $10 increase, and they told me today that it was related to coming off a promotion. I had this same conversation 2 months ago, and they said they would reinstate my plan for a year, and they only did this for the last 2 months. Now it’s gone up again… You're thinking, for a lousy $10 you’re complaining ??? If they do it to me, how many more thousands are also being affected in this manner.

I asked to speak to the 'loyalty dept', and they took my tel# and said that dept would call me back... Right !

I think Breezeline has beaten me down for the last time. I’m dropping Breezeline for Xfinity, but would first like to hear from Forum members, who currently are Xfinity customers, about their service and experience.
Thanks for your feed-back, much appreciated !
bigdog is offline   Reply With Quote
Old 07-05-2022, 06:04 PM   #38
SailinAway
Senior Member
 
Join Date: Apr 2019
Posts: 991
Thanks: 256
Thanked 280 Times in 169 Posts
Default

Quote:
Originally Posted by bigdog View Post
I had this same conversation 2 months ago, and they said they would reinstate my plan for a year, and they only did this for the last 2 months. . . . If they do it to me, how many more thousands are also being affected in this manner.
A great many. Trying to communicate with these companies is maddening. When I wanted to change my Fairpoint plan some years ago, they outright lied to me over and over. A CS rep would say, "Your total cost will be $60 a month." The next bill would be $90, but you have no proof of what anyone tells you. Don't bother asking "Don't you honor what your CS reps tell customers?" The answer will always be, "No, not if the rep made a mistake." There is no honesty or decency in business anymore.
SailinAway is offline   Reply With Quote
The Following User Says Thank You to SailinAway For This Useful Post:
bigdog (07-05-2022)
Old 07-05-2022, 06:28 PM   #39
MeredithMan
Senior Member
 
MeredithMan's Avatar
 
Join Date: Aug 2013
Location: Bedford, NH; Meredith, NH
Posts: 914
Thanks: 249
Thanked 790 Times in 315 Posts
Default Comcast/Xfinity is not that bad...

We had Comcast/Xfinity when we were in CT from 2007-2014, and their customer service was absolutely awful. I swore I would never use them again. When we moved to MA in 2014, that town had the choice of Verizon or Xfinity, and we went with Verizon. Their cust service people were marginal, but light years ahead of Comcast. When we moved to Bedford, NH in 2019, the only option was Comcast/Xfinity, and I have to admit, I am pleasantly shocked at the improvement in their customer service. Their people are polite, friendly, and willing to help. When we moved our son to Rutland last month, we were able to link his Xfinity account there as a sub-account to ours in Bedford. The service guy who got us up and running could not have been more accommodating, (he put a cable jack in my son's bedroom, where there hadn't been one at all).

Their voice remote is way cool and they have significantly more content on-demand than Verizon and there's not even a comparison with Breezeline's lack of .on-demand content
MeredithMan is offline   Reply With Quote
The Following 2 Users Say Thank You to MeredithMan For This Useful Post:
bigdog (07-05-2022), GregW11 (07-06-2022)
Old 07-06-2022, 06:05 AM   #40
I.C.Isles
Senior Member
 
I.C.Isles's Avatar
 
Join Date: Feb 2018
Posts: 51
Thanks: 58
Thanked 8 Times in 7 Posts
Default

My 2 cents…go with streaming. You can do it wirelessly through your home, but still need to deal with cable company for internet. Lots of streaming company choices.

Comcast makes you hook an unreliable converter box to each tv that goes down on a regular basis. I got tired of either having to be home for service calls to replace or having to drive to their location to exchange. Other option I have had more success with is dish network. Cable tv is now third option, below streaming and satellite in my opinion.


Sent from my iPhone using Winnipesaukee Forum mobile app
I.C.Isles is offline   Reply With Quote
The Following User Says Thank You to I.C.Isles For This Useful Post:
DotRat (07-06-2022)
Old 07-06-2022, 06:56 AM   #41
garysanfran
Senior Member
 
Join Date: Jul 2009
Location: San Francisco/Meredith
Posts: 1,529
Thanks: 634
Thanked 659 Times in 334 Posts
Default

Is anything but Breezline available in Meredith?

I've had all the same issues as everyone else.
__________________
Gary
~~~~_/) ~~~
~~~~~~~~
garysanfran is offline   Reply With Quote
Old 08-21-2022, 10:10 AM   #42
zharper
Junior Member
 
Join Date: Aug 2022
Location: Laconia NH
Posts: 4
Thanks: 4
Thanked 2 Times in 2 Posts
Default Other Options To Look At

In additional to Breezeline in Meredith, NH there is also Consolidated Communications and Hub66. Hub66 is not available in all parts of Meredith but offers fiber based internet service at an affordable price.

Consolidated Communications is a DSL service. Speeds are limited to about 15 Mbps. This is enough for many people but not nearly as fast as Breezeline Internet.

Overall Breezeline is not a bad option, especially if you negotiate your price with them. They will absolutely lower your rate if you ask for any current promotions. Almost guaranteed.

Source: https://turbospeedwifi.com/breezelin...unbiased-data/
zharper is offline   Reply With Quote
The Following User Says Thank You to zharper For This Useful Post:
garysanfran (08-21-2022)
Old 08-21-2022, 02:52 PM   #43
longislander
Senior Member
 
Join Date: Jun 2007
Location: Moultonborough
Posts: 534
Thanks: 47
Thanked 100 Times in 75 Posts
Default

RE: Consolidated Communications
You might keep an eye on Fidium, part of the ConCom family.

https://www.fidiumfiber.com/about-fidium
longislander is offline   Reply With Quote
The Following User Says Thank You to longislander For This Useful Post:
BroadHopper (08-22-2022)
Old 08-22-2022, 09:32 AM   #44
codeman671
Senior Member
 
codeman671's Avatar
 
Join Date: Jan 2005
Posts: 3,423
Thanks: 217
Thanked 789 Times in 470 Posts
Default

Asplundh Tree Service stopped at my house in Gilford, near Ames Farm on Friday. They are doing tree clearing for Consolidated Communications. Consolidated is stringing the area with fiber (Fidium) in the near future.
codeman671 is offline   Reply With Quote
Old 09-04-2022, 11:56 AM   #45
lagoon
Senior Member
 
Join Date: Jul 2012
Posts: 84
Thanks: 35
Thanked 14 Times in 8 Posts
Default

I am not sure if Verizon offers 5G service on the lake yet, but if they do I will get it there as well! We have it at home in Nashville and it is 35/month and there are zero wires, only a small box. It has worked great with all tv's and computers running. I am hoping they get lake area service so we can dump all the crap we have had over the years and the poor customer service!
lagoon is offline   Reply With Quote
Old 09-04-2022, 02:07 PM   #46
SailinAway
Senior Member
 
Join Date: Apr 2019
Posts: 991
Thanks: 256
Thanked 280 Times in 169 Posts
Default

Upon research, here is the cheapest way I found to get phone and internet service:

Tracfone 1 year unlimited calling $200

Consolidated Communications internet only: about $625/year with all surcharges included

Total: $825/year---I am currently paying $1500 for CC landline and internet.

The hitch: the CC plan is for 3 MB. I don't care about speed or multiple devices. I can stream videos quite well with 3 MB, with occasional very brief delays. 3 MB is fine for my internet-heavy work. CC also offers 20 MB for $52 a month plus surcharges, but I'm told that CC's infrastructure can't deliver 20 MB.

Unlike what others have said, CC would not budge at all on their price to a longtime customer---no "customer loyalty" negotiations at all.

Hub66 seems like a good local internet company (headquartered in Bristol) but to date they reach very few places. I talked with them and they seemed like honest, low-pressure folks.
SailinAway is offline   Reply With Quote
Old 10-26-2022, 10:55 AM   #47
zharper
Junior Member
 
Join Date: Aug 2022
Location: Laconia NH
Posts: 4
Thanks: 4
Thanked 2 Times in 2 Posts
Default Hands on Review of Fidium Fiber Internet in NH

Quote:
Originally Posted by longislander View Post
RE: Consolidated Communications
You might keep an eye on Fidium, part of the ConCom family.

https://www.fidiumfiber.com/about-fidium

I was fortunate to get the opportunity to do some hands on testing with Fidium Fiber Internet in NH. To say that I was impressed would be an understatement. This is definitely not what you think of when someone says Consolidated Communications. I would highly recommend giving Fidium a try if it is available in at your service address.

Read full review: https://turbospeedwifi.com/fidium-fi...unbiased-data/
zharper is offline   Reply With Quote
The Following User Says Thank You to zharper For This Useful Post:
BroadHopper (10-26-2022)
Old 10-26-2022, 12:12 PM   #48
SailinAway
Senior Member
 
Join Date: Apr 2019
Posts: 991
Thanks: 256
Thanked 280 Times in 169 Posts
Default

Quote:
Originally Posted by zharper View Post
I was fortunate to get the opportunity to do some hands on testing with Fidium Fiber Internet in NH. To say that I was impressed would be an understatement. This is definitely not what you think of when someone says Consolidated Communications. I would highly recommend giving Fidium a try if it is available in at your service address. Read full review: https://turbospeedwifi.com/fidium-fi...unbiased-data/
Oh yeah? You think 922 Mbps is fast? Well consider THIS impressive result from Consolidated:

Name:  Screenshot (303).jpg
Views: 2698
Size:  33.9 KB

That's what $36 a month will get you.
SailinAway is offline   Reply With Quote
Old 10-26-2022, 12:40 PM   #49
The Real BigGuy
Senior Member
 
Join Date: Apr 2004
Posts: 1,260
Thanks: 123
Thanked 455 Times in 274 Posts
Default

I’m betting that is DSL which is basically internet over a phone line. Speed is highly dependent on distance from the “switch” and the number of users between you and the switch. But I empathize. At the end of the summer I was getting 0.9 mbps over my wifi from a Consolidated wireless router. I had them send me a new router just before I closed up so we’ll see if there is an improvement next spring. Unfortunately there aren’t any other reasonably priced options on the island.


Sent from my iPhone using Winnipesaukee Forum mobile app
The Real BigGuy is offline   Reply With Quote
Old 10-26-2022, 12:52 PM   #50
ishoot308
Senior Member
 
Join Date: Feb 2008
Location: Gilford, NH / Welch Island
Posts: 6,106
Thanks: 2,345
Thanked 5,132 Times in 1,993 Posts
Default Hub66

You may want to check out Hub66. We have had them on the island for a couple years now and they have been great.

https://www.hub66.com/

They have a tower on Gunstock and can pretty much beam and reflect the signal just about anywhere. I get a minimum of 100 Mbps of speed on the island (which they guaranteed) and almost twice that in the off season. I believe I pay $130.00 per month during the summer and that price gets cut to $40.00 per month for 5 months during the winter. They do not throttle down service in the off season they simply reduce your bill. I'm not sure if this is special island pricing but assume it is...

Dan
__________________
It's Always Sunny On Welch Island!!
ishoot308 is online now   Reply With Quote
Old 10-28-2022, 06:09 PM   #51
The Real BigGuy
Senior Member
 
Join Date: Apr 2004
Posts: 1,260
Thanks: 123
Thanked 455 Times in 274 Posts
Default

I looked at Hub66 but I don’t consider 130/mo on season and 40/mo when I’m not there to be reasonably priced. “Minimum 100” down is far more then I need at the lake and costs 2x what I pay at home for FIOS which gives me 75+ up & down.


Sent from my iPhone using Winnipesaukee Forum mobile app
The Real BigGuy is offline   Reply With Quote
Old 10-28-2022, 08:15 PM   #52
ishoot308
Senior Member
 
Join Date: Feb 2008
Location: Gilford, NH / Welch Island
Posts: 6,106
Thanks: 2,345
Thanked 5,132 Times in 1,993 Posts
Default

Quote:
Originally Posted by The Real BigGuy View Post
I looked at Hub66 but I don’t consider 130/mo on season and 40/mo when I’m not there to be reasonably priced. “Minimum 100” down is far more then I need at the lake and costs 2x what I pay at home for FIOS which gives me 75+ up & down.


Sent from my iPhone using Winnipesaukee Forum mobile app
That price I gave you was for island service. It may be cheaper on the mainland but I am not certain. Certainly worth a phone call to check…

Dan
__________________
It's Always Sunny On Welch Island!!
ishoot308 is online now   Reply With Quote
Old 10-29-2022, 06:58 AM   #53
zharper
Junior Member
 
Join Date: Aug 2022
Location: Laconia NH
Posts: 4
Thanks: 4
Thanked 2 Times in 2 Posts
Default

I know some people that use Ultra Home Internet on the islands of Winnipesaukee. They are reasonably priced if you do not need a large amount of data per month. If you need unlimited data they are a bit pricy.

I did some testing this summer on Bear Island and found the performance to be good enough for basic web browsing, email, etc. Streaming video worked but chewed in your data allowance quickly.

Read my full Ultra Home Internet Review
zharper is offline   Reply With Quote
Old 10-29-2022, 12:59 PM   #54
The Real BigGuy
Senior Member
 
Join Date: Apr 2004
Posts: 1,260
Thanks: 123
Thanked 455 Times in 274 Posts
Default

Quote:
Originally Posted by ishoot308 View Post
That price I gave you was for island service. It may be cheaper on the mainland but I am not certain. Certainly worth a phone call to check…

Dan
Thanks Dan but, I’ll on an island


Sent from my iPhone using Winnipesaukee Forum mobile app
The Real BigGuy is offline   Reply With Quote
Old 10-29-2022, 01:55 PM   #55
thinkxingu
Senior Member
 
thinkxingu's Avatar
 
Join Date: Jul 2014
Posts: 6,120
Thanks: 1,159
Thanked 2,023 Times in 1,250 Posts
Default

Quote:
Originally Posted by The Real BigGuy View Post
Thanks Dan but, I’ll on an island


Sent from my iPhone using Winnipesaukee Forum mobile app
How's the Verizon or T-Mobile cell service? Both offer 5G Internet now and may be options?

Sent from my SM-G990U1 using Tapatalk
thinkxingu is offline   Reply With Quote
Old 10-29-2022, 02:07 PM   #56
ishoot308
Senior Member
 
Join Date: Feb 2008
Location: Gilford, NH / Welch Island
Posts: 6,106
Thanks: 2,345
Thanked 5,132 Times in 1,993 Posts
Default

Quote:
Originally Posted by The Real BigGuy View Post
Thanks Dan but, I’ll on an island


Sent from my iPhone using Winnipesaukee Forum mobile app
Ahhh…didn’t know that. Sorry!

Dan
__________________
It's Always Sunny On Welch Island!!
ishoot308 is online now   Reply With Quote
Old 10-31-2022, 12:35 PM   #57
codeman671
Senior Member
 
codeman671's Avatar
 
Join Date: Jan 2005
Posts: 3,423
Thanks: 217
Thanked 789 Times in 470 Posts
Default

It looks like Xfinity just went live at the southern end of Gilford. I have been waiting since May for Breezeline to make repairs to our service as the line from the street was faulty, providing intermittent service. Finally last week they came out to run the line to the house and now we await them to connect it. A line truck was in our yard today, but the guy said he was there for Xfinity.

Full disclosure- last week a Breezeline commercial rep called my office in Dover looking to gain us as a business customer. He got slapped down for their lack of responsiveness to our residential repairs and vowed to get someone on it. Funny how it took this to get action


I checked online and my address does come up now as a valid service address for Xfinitty, so I may switch. I don't particularly love them, but am tired of the Breezeline BS. Currently we use Breezeline for internet and Directv Stream. I was thinking of going with regular satellite Directv to ease up on our internet usage as we have a lot of tv's, devices, cameras, computers, etc.
codeman671 is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -5. The time now is 01:03 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.

This page was generated in 0.34148 seconds