Dinner at the Lobster Pound

[Seaplane Pilot]

I'm no doctor, but it sounds to me like those kids had sunstroke. The restaurant is an easy target to blame, but I highly doubt that food poisoning could hit so soon after eating something.

[nj2nh]

Now that Mike has given his side of the kids/burgers/throwing up story, I would like to hear Nauset's explanation of cursing in front of a restaurant full of people.

I'm just saying that I know I wouldn't appreciate it no matter the circumstances. There just is no call for that - ever.

nj2nh

[vmartino26]

Congratulations, Mike, on your new venture. Our first experience at the pound didn't go all that well, but I'm glad to hear that you're using this forum to improve services and make the dining experience a pleasurable one. That's important in this day and age -- with money so tight, it seems to me that there's little room for error. The Weirs Beach Lobster Pound is an important cog in the "Weirs" arena. You're literally at the doorstep to the attractions, other restaurants, et cetera. It's important that the Lobster Pound succeeed and in turn flourish in its particular spot. We'll be back again later in the season and expect that our experience will be much improved from our first visit. And I'm glad to see you spoke out about the so-called "food poisoning" incident. It's important to hear both sides of a story. Good luck!

[jetskier]

Originally Posted by vmartino26

Congratulations, Mike, on your new venture. Our first experience at the pound didn't go all that well, but I'm glad to hear that you're using this forum to improve services and make the dining experience a pleasurable one. That's important in this day and age -- with money so tight, it seems to me that there's little room for error. The Weirs Beach Lobster Pound is an important cog in the "Weirs" arena. You're literally at the doorstep to the attractions, other restaurants, et cetera. It's important that the Lobster Pound succeeed and in turn flourish in its particular spot. We'll be back again later in the season and expect that our experience will be much improved from our first visit. And I'm glad to see you spoke out about the so-called "food poisoning" incident. It's important to hear both sides of a story. Good luck!

I am getting a bit jaded relative to this one event. At this point, I have not heard from Mike regarding the specific complaints associated with service and food quality. Indeed, he may be past all that as it could be associated with the business startup. However, as fast as he was to reply to the "incident", he has not replied to the more salient issues. The patio did look busy when we drove by this weekend, so maybe Mike is not all that concerned with patronage. If the issues have been addressed, fine tell us...else I am going to go elsewhere. In terms of the "incident", I really could not care less anymore.

Jetskier

[sa meredith]

Jetskier...agree completely. While I think it is a good start for Mike to have finally "jumped in", I was puzzled by all the "hugs and kisses" he was thrown.
He simply signed on and made a compelling argument that his resturant did not get the children sick. And I, along with many others believe him.
But how about post after post of nightmare ticket times (time from order to food arriving), food coming out wrong, and bills not being properly adjusted?
And no one seem to be caring?
He really has said nothing about what they doing to get better.
The love he received for the one post was a bit disproportionate.

[mike ray]

As I said in the previous post, i would rather let our finished product do the talking for us. We have made, and will continue to make changes untill we achive perfection. Honestley, I really don't have the time to log in and post messages concerning every detail of our business. I havent even gotten a chance to get out and explore that big beautiful lake I see everyday. Any fish in there? Here is my preposal, come down to the pound any day of the week and ask for me, my dad, or my bro, and we would be more than happy to answer any questions you may have. I can talk a heck of a lot faster than I can type and actually show you what we are up to.(maybe even buy you a beer, draft only, its cheaper) As far as adressing the issues such as adjusting checks, i thought i did discuss that by saying there are many posts that you can file under "bs." The bottom line here is, it takes a lot of time, for me anyway, to sit and type these posts, and eventhough it is important, I just don't have the time to answer every question in detail. Come down to the pound any day and we will gladly sit and discuss anything that is on your mind. Except politics! mike

[sa meredith]

Mike...you know what? Fair enough, as far as I am concerned. I guess that is as much as anyone could ask for.
It would be nice to read some reviews from people who have made return visits, and improvements they experienced.

[EricP]

Mike, I'd like to say I admire you're ability to respond and not return volleys. There have been a few harsh comments made about a few things and your response has been very professional. I have only been to the place once this year so far and that was during bike week. We stopped in for a few drinks while walking around. It sound slike your addressing things and I'll accept that as well and will at least come by and have dinner soon as I have been hanging out here waiting until I hear things improved over the first few posts. I hope you guys nail it and wish you luck. As I said, we like the look you have given the place and hope you are here to stay.

Eric