Nolans

John Mercier · 09-02-2021, 08:44 PM

By pricing themselves high enough, they have removed some of the demand on their staff. Happy staff means less turnover, so training is focused on improving the skill set rather than just administering the basics.

Descant · 09-02-2021, 10:35 PM

Quote:

Originally Posted by John Mercier

By pricing themselves high enough, they have removed some of the demand on their staff. Happy staff means less turnover, so training is focused on improving the skill set rather than just administering the basics.

Also means higher tips per dinner served. Overall, a better dining experience, but perhaps less often for some consumers. In time, the service businesses will likely catch up to manufacturing and other union driven wage levels. That will make it harder for inexperienced (students) to break into summer jobs. The cycle will work itself out, but not this season. Once again, thise businesses that can improve productivity will lead the way. Fifteen cent burger, anybody? McD's will not be left behind.

TheTimeTraveler · 09-03-2021, 01:50 AM

One nice thing about O'Bistro; Unless you have a reservation you may not be able to get in. So they have a good idea in advance of each evening as what their food and staffing needs exactly are.

FYI: Starting Tuesday September 7th they will only be open Wednesdays thru Saturday evenings. Will no longer be open on Tuesdays.

Merrymeeting · 09-03-2021, 09:32 AM

We went to Nolan's last night. We were second in line and waited at the hostess station for 15-20 minutes before someone came to take the first couple to a table, then another 5 or so before we were seated. While watching, we saw that there were only 2 waitresses and the regular bartender running the whole show. They were working their butts off. The bartender was also waiting on tables.

Once seated, our waitress was very attentive and the service was great. Our meals were very good too. I had the veal scaloppini and my wife had the Ravioli.

We sat outside on a lovely evening. Overall a very nice dinner and kudos to the staff for making it work.

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09-02-2021, 08:44 PM	#1
John Mercier Senior Member Join Date: Jun 2021 Posts: 3,987 Thanks: 3 Thanked 680 Times in 562 Posts	By pricing themselves high enough, they have removed some of the demand on their staff. Happy staff means less turnover, so training is focused on improving the skill set rather than just administering the basics.

The Following User Says Thank You to John Mercier For This Useful Post:
FlyingScot (09-02-2021)

09-03-2021, 01:50 AM	#3
TheTimeTraveler Senior Member Join Date: Aug 2015 Posts: 963 Thanks: 302 Thanked 303 Times in 188 Posts	One nice thing about O'Bistro; Unless you have a reservation you may not be able to get in. So they have a good idea in advance of each evening as what their food and staffing needs exactly are. FYI: Starting Tuesday September 7th they will only be open Wednesdays thru Saturday evenings. Will no longer be open on Tuesdays.

09-03-2021, 09:32 AM	#4
Merrymeeting Senior Member Join Date: Mar 2003 Location: Merrymeeting Lake, New Durham Posts: 2,228 Thanks: 304 Thanked 799 Times in 368 Posts	We went to Nolan's last night. We were second in line and waited at the hostess station for 15-20 minutes before someone came to take the first couple to a table, then another 5 or so before we were seated. While watching, we saw that there were only 2 waitresses and the regular bartender running the whole show. They were working their butts off. The bartender was also waiting on tables. Once seated, our waitress was very attentive and the service was great. Our meals were very good too. I had the veal scaloppini and my wife had the Ravioli. We sat outside on a lovely evening. Overall a very nice dinner and kudos to the staff for making it work.

The Following 2 Users Say Thank You to Merrymeeting For This Useful Post:
Biggd (09-03-2021), BoatHouse (09-07-2021)