Amerigas - so unreliable

Sue Doe-Nym · 01-22-2021, 04:13 PM

Quote:

Originally Posted by WillyK

So I'm feeling relieved today, blood pressure is back at normal levels. My backdoor contact successfully got me a delivery again this month. He also mentioned that the systems and support processes have a lot more upgrades coming in the next few months. We'll see how much more reliable that makes this whole mess...

👍👍👍👍👍 That’s a hopeful sign!

Sue Doe-Nym · 01-22-2021, 04:36 PM

Amerigas should make their billing department in charge of deliveries. Our bill for yesterday’s delivery has already posted! Not complaining, just an observation....they can get moving when they must. 😀

Patofnaud · 01-23-2021, 07:02 PM

Ain't that a fact Sue...

That was what made me drop Amerigas.. Called for delivery with an almost empty tank, 10 days later I get a tank rental bill for not using enough gas, on day 13 after still having no delivery, I called and canceled. That was last Oct 13th.

I disconnected the tank and moved it to toward the road and told them to come and get it. To date, it is still sitting there.

I then went to Tractor Supply and bought 2x 40LB tanks. I'll start filling my own. I only use about 100lbs a year.

Sue Doe-Nym · 01-23-2021, 09:04 PM

A good friend called us today, beside himself that he was down to 10%, and knowing we had had Amerigas “issues”, wondered how we handled it. He called that 704# we gave him from above posting, and he has been promised a Monday delivery. We’ll see...

tis · 01-24-2021, 06:55 AM

I still don't understand why these companies won't deliver? Covid now? But what was their excuse in the past?

dpg · 01-25-2021, 08:30 AM

Called Amerigas again Friday and again didn't get a warm feeling. I called a few other "local" places around Moultonborough and secured a delivery for a few hundred gallons probably today (Monday) so I was told. Figured I wouldn't fill the tank "in case" Amerigas ever decides to show up after all my calls I wanted to leave some room for them to deliver something. If this new company comes through and delivers as promised I'm most likely switching. Paying more than our Amerigas association price but a cheaper price isn't worth all the nail biting and phone calls you have to make. I don't want to be to quick to drop Amerigas in case they ever get their crap together they have been a reasonable price in the past...Time will tell I guess..

Sue Doe-Nym · 02-06-2021, 03:08 PM

This is just a heads up for Amerigas customers who have been at wits end with their lousy service since closing local offices: I checked our account today to get the due date on payment, and also saw that their estimated propane level in our tank is 57%. Our gauge shows 61%, so they are fairly close in their calculation. I am cautiously optimistic that we might get a delivery before we run out, but my hope is that they are on the right track as far as fixing their flawed system. Fingers crossed. 🤞

Sue Doe-Nym · 03-01-2021, 04:16 PM

We think Amerigas is definitely on the right track. We got a delivery today without a single distress call from us. We are on automatic delivery/ 500 gal. tank, and their estimate showed we were at 13% this morning, when actually we were probably closer to 24%. They put in 305 gallons. No muss, no fuss. I hope this helps those of you who have had a frustrating winter with them. 🤞

loonguy · 03-01-2021, 04:36 PM

Amerigas showed up and filled our tanks (500 gallon main house and two 120 gallon tanks for the generator) today as well, based on their estimates for the main tank, as adjusted by me to show a more urgent need for the other newly installed tanks.

WillyK · 03-01-2021, 07:09 PM

Quote:

Originally Posted by Sue Doe-Nym

We think Amerigas is definitely on the right track. We got a delivery today without a single distress call from us. We are on automatic delivery/ 500 gal. tank, and their estimate showed we were at 13% this morning, when actually we were probably closer to 24%. They put in 305 gallons. No muss, no fuss. I hope this helps those of you who have had a frustrating winter with them. 🤞

Similar update on my end. I was away from the house for a week this cycle, so used less than the estimate. Given that I had some buffer, I waited on any distress calls to see what would happen. Amerigas did indeed come and do a refill on their own. Tank estimate was 3% on their site when they showed. Too thin a margin for my taste (and the actual was more like 12%), but at least they showed up, which is a promising change.

One data point does not a line make, but fingers crossed.

Mskelt · 03-12-2021, 09:26 PM

Isn't is just ridiculous? Such a poorly run company. We have been stressed about deliveries all winter! Can't wait to switch

dpg · 03-16-2021, 01:16 PM

Quote:

Originally Posted by Mskelt

Isn't is just ridiculous? Such a poorly run company. We have been stressed about deliveries all winter! Can't wait to switch

Well they are one of the most reasonable prices around in my opinion through our association anyway. I'm holding off switching just in case they do get it together. This spring I'm going to go online and order a fill-up just to see if they come through.

loonguy · 03-16-2021, 02:39 PM

What is the Amerigas price for homeowner associations? My supplier is Amerigas, but not through an association. How many homes are needed to qualify as an association? Might there already be enough other Amerigas customers in the Fox Hollow Homeowners Association to qualify?

Sue Doe-Nym · 03-16-2021, 03:09 PM

Suissevale pays $1.30, but it’s a large association.

dpg · 03-16-2021, 04:04 PM

That's correct 1.30

LoonGuy would you mind saying what you're paying them? Just wondering what kind of price we're getting.

loonguy · 03-16-2021, 04:15 PM

Quote:

Originally Posted by dpg

That's correct 1.30

LoonGuy would you mind saying what you're paying them? Just wondering what kind of price we're getting.

You are getting a great price. I pay more than double that, $3.20 if I recall correctly. I wonder if the $1.30 price would still apply for a new homeowner association deal arranged in 2021. There appears to be a huge incentive for a group arrangement if you meet the qualifications. How many Suissevale residents are part of the Amerigas deal?

winni83 · 03-16-2021, 04:53 PM

We are not part of an association, but for us in the past, Rymes has always met the price put out by Our Town Energy Alliance (which has usually been an Eastern Propane price. $1.70 for 1200 to 1400 gallons this year. Not as great as $1.30 however.

loonguy · 03-16-2021, 05:01 PM

Quote:

Originally Posted by winni83

We are not part of an association, but for us in the past, Rymes has always met the price put out by Our Town Energy Alliance (which has usually been an Eastern Propane price. $1.70 for 1200 to 1400 gallons this year. Not as great as $1.30 however.

So who can qualify to be part of Our Town Energy Alliance?

01-22-2021, 04:36 PM	#2
Sue Doe-Nym Senior Member Join Date: Jul 2009 Posts: 1,457 Thanks: 759 Thanked 796 Times in 419 Posts	Delivering the bill...no problem! Amerigas should make their billing department in charge of deliveries. Our bill for yesterday’s delivery has already posted! Not complaining, just an observation....they can get moving when they must. 😀

01-23-2021, 09:04 PM	#4
Sue Doe-Nym Senior Member Join Date: Jul 2009 Posts: 1,457 Thanks: 759 Thanked 796 Times in 419 Posts	The saga continues..... A good friend called us today, beside himself that he was down to 10%, and knowing we had had Amerigas “issues”, wondered how we handled it. He called that 704# we gave him from above posting, and he has been promised a Monday delivery. We’ll see...

02-06-2021, 03:08 PM	#7
Sue Doe-Nym Senior Member Join Date: Jul 2009 Posts: 1,457 Thanks: 759 Thanked 796 Times in 419 Posts	Encouraging sign from Amerigas This is just a heads up for Amerigas customers who have been at wits end with their lousy service since closing local offices: I checked our account today to get the due date on payment, and also saw that their estimated propane level in our tank is 57%. Our gauge shows 61%, so they are fairly close in their calculation. I am cautiously optimistic that we might get a delivery before we run out, but my hope is that they are on the right track as far as fixing their flawed system. Fingers crossed. 🤞

03-01-2021, 04:16 PM	#8
Sue Doe-Nym Senior Member Join Date: Jul 2009 Posts: 1,457 Thanks: 759 Thanked 796 Times in 419 Posts	Quick Amerigas update We think Amerigas is definitely on the right track. We got a delivery today without a single distress call from us. We are on automatic delivery/ 500 gal. tank, and their estimate showed we were at 13% this morning, when actually we were probably closer to 24%. They put in 305 gallons. No muss, no fuss. I hope this helps those of you who have had a frustrating winter with them. 🤞

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

01-23-2021, 07:02 PM	#3
Patofnaud Senior Member Join Date: Feb 2015 Location: Tilton/Paugus Bay Posts: 242 Thanks: 15 Thanked 65 Times in 46 Posts	Ain't that a fact Sue... That was what made me drop Amerigas.. Called for delivery with an almost empty tank, 10 days later I get a tank rental bill for not using enough gas, on day 13 after still having no delivery, I called and canceled. That was last Oct 13th. I disconnected the tank and moved it to toward the road and told them to come and get it. To date, it is still sitting there. I then went to Tractor Supply and bought 2x 40LB tanks. I'll start filling my own. I only use about 100lbs a year.

01-24-2021, 06:55 AM	#5
tis Senior Member Join Date: Jan 2006 Posts: 6,946 Thanks: 795 Thanked 1,493 Times in 1,040 Posts	I still don't understand why these companies won't deliver? Covid now? But what was their excuse in the past?

01-25-2021, 08:30 AM	#6
dpg Senior Member Join Date: Apr 2004 Posts: 2,624 Thanks: 157 Thanked 236 Times in 173 Posts	Called Amerigas again Friday and again didn't get a warm feeling. I called a few other "local" places around Moultonborough and secured a delivery for a few hundred gallons probably today (Monday) so I was told. Figured I wouldn't fill the tank "in case" Amerigas ever decides to show up after all my calls I wanted to leave some room for them to deliver something. If this new company comes through and delivers as promised I'm most likely switching. Paying more than our Amerigas association price but a cheaper price isn't worth all the nail biting and phone calls you have to make. I don't want to be to quick to drop Amerigas in case they ever get their crap together they have been a reasonable price in the past...Time will tell I guess..

The Following User Says Thank You to Sue Doe-Nym For This Useful Post:
loonguy (02-08-2021)

03-01-2021, 04:36 PM	#9
loonguy Senior Member Join Date: Jun 2013 Location: Moultonborough near the Loon Center Posts: 198 Thanks: 60 Thanked 69 Times in 47 Posts	Amerigas showed up and filled our tanks (500 gallon main house and two 120 gallon tanks for the generator) today as well, based on their estimates for the main tank, as adjusted by me to show a more urgent need for the other newly installed tanks.

The Following User Says Thank You to loonguy For This Useful Post:
DotRat (03-02-2021)

03-12-2021, 09:26 PM	#11
Mskelt Junior Member Join Date: Jul 2012 Posts: 17 Thanks: 14 Thanked 23 Times in 7 Posts	Isn't is just ridiculous? Such a poorly run company. We have been stressed about deliveries all winter! Can't wait to switch

03-16-2021, 02:39 PM	#13
loonguy Senior Member Join Date: Jun 2013 Location: Moultonborough near the Loon Center Posts: 198 Thanks: 60 Thanked 69 Times in 47 Posts	What is the Amerigas price for homeowner associations? My supplier is Amerigas, but not through an association. How many homes are needed to qualify as an association? Might there already be enough other Amerigas customers in the Fox Hollow Homeowners Association to qualify?

03-16-2021, 03:09 PM	#14
Sue Doe-Nym Senior Member Join Date: Jul 2009 Posts: 1,457 Thanks: 759 Thanked 796 Times in 419 Posts	Suissevale pays $1.30, but it’s a large association.

The Following User Says Thank You to Sue Doe-Nym For This Useful Post:
loonguy (03-16-2021)

03-16-2021, 04:04 PM	#15
dpg Senior Member Join Date: Apr 2004 Posts: 2,624 Thanks: 157 Thanked 236 Times in 173 Posts	That's correct 1.30 LoonGuy would you mind saying what you're paying them? Just wondering what kind of price we're getting.

03-16-2021, 04:53 PM	#17
winni83 Senior Member Join Date: Nov 2009 Location: Moultonborough, NH Posts: 439 Thanks: 17 Thanked 218 Times in 138 Posts	We are not part of an association, but for us in the past, Rymes has always met the price put out by Our Town Energy Alliance (which has usually been an Eastern Propane price. $1.70 for 1200 to 1400 gallons this year. Not as great as $1.30 however.