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Old 08-20-2019, 08:59 AM   #1
Cresent Lake
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Thumbs down Verizon Cell Service decreasing

When we first obtained our Verizon service for cell phones in the lakes region, the service as great. We used to laugh at our friends with AT&T and how they had to walk around trying to get at least ''one bar" for reception. I guess the 'shoe is on the other foot" now. AT&T seems to have better service and Verizon has been dropping. Over the past few months,. I have had multiple calls dropped in areas that never used to have issues. Sorry Verizon - Its not my phone - have a new MotoG phone. So what gives? What have you (Verizon) done (or not done) to cause service to be soo bad lately? Seriously can not recommend anyone buy a Verizon package in the lakes region until service improves! (Especially in Wolfeboro and Ossipee areas )
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Old 08-20-2019, 09:13 AM   #2
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I agree. Verizon service in the Ossipee area has been terrible this summer.

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Originally Posted by Cresent Lake View Post
When we first obtained our Verizon service for cell phones in the lakes region, the service as great. We used to laugh at our friends with AT&T and how they had to walk around trying to get at least ''one bar" for reception. I guess the 'shoe is on the other foot" now. AT&T seems to have better service and Verizon has been dropping. Over the past few months,. I have had multiple calls dropped in areas that never used to have issues. Sorry Verizon - Its not my phone - have a new MotoG phone. So what gives? What have you (Verizon) done (or not done) to cause service to be soo bad lately? Seriously can not recommend anyone buy a Verizon package in the lakes region until service improves! (Especially in Wolfeboro and Ossipee areas )
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Old 08-20-2019, 03:10 PM   #3
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Question To Where, Now?

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I agree. Verizon service in the Ossipee area has been terrible this summer.
Switched to Verizon two years ago from (model) T-Mobile, Wolfeboro service only half as good as last season.
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Old 09-06-2019, 08:32 AM   #4
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Interesting article in the 'sun

https://www.laconiadailysun.com/news...d0d420b9d.html
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Old 08-20-2019, 12:42 PM   #5
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Quote:
Originally Posted by Cresent Lake View Post
When we first obtained our Verizon service for cell phones in the lakes region, the service as great. We used to laugh at our friends with AT&T and how they had to walk around trying to get at least ''one bar" for reception. I guess the 'shoe is on the other foot" now. AT&T seems to have better service and Verizon has been dropping. Over the past few months,. I have had multiple calls dropped in areas that never used to have issues. Sorry Verizon - Its not my phone - have a new MotoG phone. So what gives? What have you (Verizon) done (or not done) to cause service to be soo bad lately? Seriously can not recommend anyone buy a Verizon package in the lakes region until service improves! (Especially in Wolfeboro and Ossipee areas )
My experience with Verizon has been this as well.

I am done wasting time reviewing settings etc. on my phone.

Vz has the problem, not us!
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Old 08-20-2019, 01:07 PM   #6
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Same experience here in Wolfeboro; difference between this summer and last summer is night and day. Wish there was a practical way to provide feedback. (I'm guessing they changed the orientation of the antenna on the Kingswood water tower in my case.)

No way the coverage maps linked above are still accurate / current based on this thread.
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Old 09-15-2019, 06:40 PM   #7
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Default A few words on AT& T

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Same experience here in Wolfeboro; difference between this summer and last summer is night and day. Wish there was a practical way to provide feedback. (I'm guessing they changed the orientation of the antenna on the Kingswood water tower in my case.)

No way the coverage maps linked above are still accurate / current based on this thread.
Here in Tuftonboro we've had AT& T for many years. Where I live there is no high speed cable service available. We've talked to all of them over the years and they won't bring a line up to us. Same with DSL and I haven't heard a good word on satellite (Hughes etc.). So, we've relied on cell service using the phone as a hot spot for laptop and other devices as I was working from home often.
Up until this year service was acceptable. This year service went down the drain. Talked to CS about 6 times and they went through the standard cue card advice and did some reset on their end. Service got better for a few days max then down the drain again. After awhile it was apparent that service in the early morning hours and during weekdays was better than later in the day and weekends. We have a direct line of sight to the towers near Gunstock and using a couple apps confirmed we were pulling from that tower. Still little or no service.
Definitely fits the description of de-prioritization. Doesn't appear to a good solution in the near future for any carrier.
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Old 09-15-2019, 06:59 PM   #8
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Originally Posted by bobkatfly View Post
Here in Tuftonboro we've had AT& T for many years. Where I live there is no high speed cable service available. We've talked to all of them over the years and they won't bring a line up to us. Same with DSL and I haven't heard a good word on satellite (Hughes etc.). So, we've relied on cell service using the phone as a hot spot for laptop and other devices as I was working from home often.
Up until this year service was acceptable. This year service went down the drain. Talked to CS about 6 times and they went through the standard cue card advice and did some reset on their end. Service got better for a few days max then down the drain again. After awhile it was apparent that service in the early morning hours and during weekdays was better than later in the day and weekends. We have a direct line of sight to the towers near Gunstock and using a couple apps confirmed we were pulling from that tower. Still little or no service.
Definitely fits the description of de-prioritization. Doesn't appear to a good solution in the near future for any carrier.
Which plan through AT&T do you have? We have a prepaid plan, so other than VMNOs, we are the first to be deprioritized. If we had one of the higher end postpaid unlimited plans, we would *probably* have perfect service.

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Old 09-16-2019, 11:11 AM   #9
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Originally Posted by thinkxingu View Post
Which plan through AT&T do you have? We have a prepaid plan, so other than VMNOs, we are the first to be deprioritized. If we had one of the higher end postpaid unlimited plans, we would *probably* have perfect service.

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I actually have the Unlimited & More Premium Multi-line plan. Almost $200/mo. I have two lines and 15GB Hot Spot per line which I use 80% of on the average. No "probably" perfect service for me. I'm about 6-7 miles as the crow flies from the Gunstock tower and about 8 miles from a tower in Alton. I've been told that's very far from CS but again, prior to 2019 there were no issues.
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