Winter Storage/Winterization

[Leoskeys]

Still can't get a Straight answer from the marina. Was told to email owner. After two emails no response! Shocked since I spent six figures on a new boat from them 9 months ago.

[Outdoorsman]

Originally Posted by Leoskeys

Still can't get a Straight answer from the marina. Was told to email owner. After two emails no response! Shocked since I spent six figures on a new boat from them 9 months ago.

I am not sure which I find more odd.... Spending $100K+ on a boat and not having it in storage at the end of November or spending $100k on a boat and playing e-mail tag with a Marina over possible storage.

[secondcurve]

Originally Posted by Outdoorsman

I am not sure which I find more odd.... Spending $100K+ on a boat and not having it in storage at the end of November or spending $100k on a boat and playing e-mail tag with a Marina over possible storage.

You may find it odd but I don't. If I spent $100,000+ on a boat, I would expect the business owner to respond to my calls/email and explain the charge. Even if it is to say sorry that is the rate we can't do anything about it. Remember, people who buy $100,000 boats have lots of follow-up work and they also tend to buy multiple boats over the years. Plus treating a valued customer this way is rude. Sounds like an incompetent business owner who probably won't make it through the next recession.

[Winnisquamer]

I bought a 30k boat and then upgraded to a 100k boat last year and the dealer treated me like garbage after. During complimentary storage they lost half of the parts to my cover and Bimini top and then blamed it on me. Needless to say i didn't store my boat there this winter. So I totally hear where your coming from that your dealer should take care of its customers not only the customers who spend big money.