lakeport landing marina

[Cal]

I almost bought a used Formula from them a few years back. Was up there in March and put a deposit on the boat(looked real nice from what I could see).
Jerry Fagen all but insisted on a survey. I questioned him on why since it was only a brokerage boat and they didn't have to stand behind it. His answer was that they had a reputation to uphold and didn't want any junk leaving there. OK , so when the weather broke and the ice melted , they arranged for a survey and in my mind I figure it's just more money out of my pocket since they're setting it all up.
To my surprize there were some issues with the boat and I declined the purchase. They cheerfully refunded my full deposit , minus the survey fee , in less than a week(including mail time to NJ).
I was then contacted by the not too happy owner of the boat for some one on one , direct negotiations. But due to some questionable stress cracks in the bottom and even cracks where the bunks were glassed to the hull sides , I still passed even at a further reduced price.
For me Jerrys dealings were straight up and honest even though it cost them a sale and commission .

[jaymorgan]

jerry was the key reason we purchased there. he was very up front and a pleasure to deal with however paul (owner) and cheryl (whatever) both were very rude to me/ my concerns and never would even return my calls, that's no way to run a business. after i bought the boat the next year they informed me that they no longer had any slip space available to me. even though i paid for the slip the previous year. they would not have even notified me but i called to inquire why i had not received my slip contract. if i only had to deal w/ jerry the experience would have been great but cheryl calls the shots and paul backs her up right or wrong. the rudeness was not called for.

[BroadHopper]

I bought a Formula back in 1978 and was very happy with the deal and service. I had to sell in 1981 and they sold it under consignment. A pleasure to have gone through them.
However in summer of 2000, they wrote down that I was interested in another F3-LS and they informed me that they will call me when one comes in for sale.
During the summer of 2001, I noticed on their website an F3-LS was for sale. They never called me. I call them and they informed me that it was sold. I mentioned that I left a name and phone number and the salesman told me they will get in touch if one was available. I was informed that they no longer do such referrals. I will have to make sure that I catch it. I was pretty upset on the change of policy without being notified.
Other than that, if I needed mercruiser parts, they usually have what I want in stock. I usually buy most of my parts at Lakeport Landing

[CMG]

Originally Posted by Cal

I almost bought a used Formula from them a few years back. Was up there in March and put a deposit on the boat(looked real nice from what I could see).
Jerry Fagen all but insisted on a survey. I questioned him on why since it was only a brokerage boat and they didn't have to stand behind it. His answer was that they had a reputation to uphold and didn't want any junk leaving there. OK , so when the weather broke and the ice melted , they arranged for a survey and in my mind I figure it's just more money out of my pocket since they're setting it all up.
.

I'm curious, who did they reccomend to perform the survey?? Is Dean still at Lakeport?

[HotDog]

Yes Dean is still at lakeport.

Am am sorry that you are having a hard time with them. Lakeport is by far the best marina in that area. Paul is a wonderful man and i think he has done a great job with the marina. They are so nice and willing to help you with any problems you might have with your boat. Again i am sorry that you are having a problem with them but they are all wonderful people there and their should not be a disagreement with that comment.