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Descant · 08-29-2020, 05:05 PM

I'm not on the OP's side of the lake, but having been involved in service and retail business for many years I understand the frustrations. For at least two years folks on this forum have been discussing lack of staff at many, especially summer, businesses. Two businesses I have frequented for many years recently expressed dismay that customers were irate with staff over things they had no control over. Like "I can't get a reservation on the day and time I want it because you're full?!" No employee deserves to be barked at for something like that. Then you give your name and accept a different date. Maybe they remember that name? How do you want to be remembered?

08-29-2020, 05:05 PM	#8
Descant Senior Member Join Date: Mar 2006 Location: Merrimack and Welch Island Posts: 4,039 Thanks: 1,212 Thanked 1,518 Times in 985 Posts	Be a good customer I'm not on the OP's side of the lake, but having been involved in service and retail business for many years I understand the frustrations. For at least two years folks on this forum have been discussing lack of staff at many, especially summer, businesses. Two businesses I have frequented for many years recently expressed dismay that customers were irate with staff over things they had no control over. Like "I can't get a reservation on the day and time I want it because you're full?!" No employee deserves to be barked at for something like that. Then you give your name and accept a different date. Maybe they remember that name? How do you want to be remembered?