Not speaking for RG, but I think it's easier to discredit a "drive-by posting" by a disgruntled customer signing on here as a new poster because we've seen it so many times in the past. I recall we've even had a former employee register on the forum, trash a business as a 'customer' just to try to get revenge. Then there's those times when the business owner or manager signs on to address the concerns and we learn there's another side to some new poster's tale of woe.
My point is that it's easy for a new poster to grind an axe on the internet while hiding behind an anonymous name.
The new poster who posts a positive review right after registering here has sometimes also been met with responses like; "Are you the owner?" "What's your position with the business?" - skepticism and sometimes down-right rudeness on this forum's part.
I've learned to take a 'wait-and-see' approach, unless I suspect a troll, which is another category of internet creepy stuff all its own...
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