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Originally Posted by SIKSUKR
Tried to access my account on-line and it's asking me for my pin number.Why don't I know it.I never got one when I signed up.They instruct first time users that once you log-in and gain access to your account to set-up a new pin number.But I can't log-in in the first place!I have tried the customer service number they refer me to 6 times this morning and all I get is one ring and then nothing!Any help out there? SS
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SIKSUKR - When I signed up online, I had to choose a 4-character PIN during the account setup process. (Or maybe they assigned me one at the time and then I changed it, I can't remember.) Are you sure you didn't have an initial PIN when you set up your account that you may have written down somewhere? When you signed up, did you print out the new account confirmation web page that assigned you an account number? If so, did you possibly write down the PIN on that printout??