Quote:
Originally Posted by sky's
My wife and I purchased a new Tahoe approx. 2 years ago and noticed some front end issues. We have complained about this from the very first oil change till now. The vehicle has approx. 27k miles on it and guess what the front steer tires are worn SMOOTH. I asked the salesman if they would honor or simply step to the plate and replace the front tires because they wore prematurely and nothing...... we trade in our vehicles every three years and have bought several vehicles from Cantins but guess what "not anymore" the money isn’t the issue the fact that the front end has had an issue from the beginning and nothing has been done to fix the problem. Hopefully after we pick up the car today and after demanding this gets resolved immediately will be finally fixed. Sorry Cantins we're done Good bye.
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So I can understand the frustration... But if you believed that something was wrong with the Front end and the dealership wasn't doing anything about it why didn't you try taking it to another dealership? Or for that mater go to a private garage?
Also you state the front end had problems from the beginning elaborate what kind of problems.. With your statement to much is left to the imagination. I have owned only GM Vehicles and worked with several GM dealerships all my life. Sure there are some bad one, you rectify that by going to another one, getting the issue fixed, and then going back to your normal dealership and put the invoice in front of them, as ask a simple question. If another dealership could Identify the problem why couldn't you.
With what has been said here, it sounds like your problems where because of a front end alignment issue. (I very much doubt the dealership did much beyond that).... And from there it sounds like maybe the dealership didn't rotate your tires like the should every oil changes....
Now for everyone else, what the hell are you doing only getting 30K out of the stock tires.... I ran mine to 45K no problem on my 2015 Silverado.... I am at almost 80 now with new tires, and still don't need an alignment.... For the record, I use my truck for towing, so light off roading, hauling this that and everything else in bed... If there is a poster child for a vehicle that needs maintence it should be me......