Quote:
Originally Posted by John Mercier
By pricing themselves high enough, they have removed some of the demand on their staff. Happy staff means less turnover, so training is focused on improving the skill set rather than just administering the basics.
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Also means higher tips per dinner served. Overall, a better dining experience, but perhaps less often for some consumers. In time, the service businesses will likely catch up to manufacturing and other union driven wage levels. That will make it harder for inexperienced (students) to break into summer jobs. The cycle will work itself out, but not this season. Once again, thise businesses that can improve productivity will lead the way. Fifteen cent burger, anybody? McD's will not be left behind.