I'm sure that most could post horror stories about a car buying experience.
But the good news is that the pandemic and related supply shortages have fundamentally changed the car buying experience...almost.
If you follow what Tesla had done, and Ford is now trying to do, in the future dealers (if they even continue to exist other than for service) will have little to no inventory. Buyers will select their configuration and place their order online or perhaps with some help from a salesperson, and take delivery once it's built. There will be little haggling on price as MSRP will now be the norm for pricing.
The bad news, MSRP will now be the norm for pricing. As painful as the haggling games were in the past, if you knew what you were doing, you could negotiate a deal better than the norm.
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