Quote:
Originally Posted by SailinAway
What I find disturbing is the learning curve to master basic functions in a car. Three years ago I bought a new car in Salem and had to drive it home after dark, in the rain, over unfamiliar roads. I couldn't figure out how to operate the lights or the windshield wipers. Three years later, I still don't know exactly how the front and rear wipers work---I just try all the buttons and settings randomly. There are at least 13 settings just for the wipers. Same for the menu---to adjust something I have to hunt through the manual because NOTHING IS INTUITIVE. For safety, such things should be obvious and intuitive and not rely on a good memory.
The principle at work here is that designers don't care a bit about the user experience. They're not asking us the simple questions, what do you need/not need? What do you want/not want?
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And the manuals themselves are hardly intuitive. Neither the Contents nor the Index is clear. The only auto safety advances are the rear view camera and the “passing” indicators.