Thanks All for your help so far.
The machine is a 3 yr old HP laptop running Windows XP.
Ran great until about 4 days ago when my wife wanted to watch Lord of the Rings on it. Video and audio became choppy. Video sometimes straightens itself out but not audio (also bad w/ CDs). Everthing (A&V) works great if not using the dvd drive. I think the drive is bad so I ordered a new one ($45) - same exact model so just plug and play. If that doesn't work then I'll start making some changes.
Been thru all the HP help but nothing worked and I don't want to change a lot of settings until I check out the new drive.
And FLL I'm not going to Ashland. I spend too much $$$ at Vintage Fret Shop.
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