I've never used "chat", and it turns out to be a good thing I hadn't!
Quote:
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"It’s not the first time Verizon has spilled customer information. In 2016, a database of more than 1.5 million Verizon Enterprise Solutions customers was put up for sale on an online crime forum. Verizon said at the time that a 'security flaw in its site [had] permitted hackers to steal customer contact information,'”
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