Quote:
Originally Posted by bruinsfan
Great food. No question the food is outstanding.
As I was driving home, I called up to place a to-go order and the lady who answered told me to hold on…..she must have thought that she placed the call on hold.
Next thing I hear is her scream that these (beeping) customers need to place the orders on-line and not call in.
She then comes back on and takes my order without issue.
I picked up the food and the lady was very salty and not inviting at all. This was the same person from the phone.
The food was great but the front of the house person representing the Lemon Grass brand is a complete turn off. She’ll piss off the wrong person one day and tank this successful business.
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I'll gladly place a take-out order online if it is convenient. I wish Common Man would allow take-out orders using a gift card, etc. to be placed online, but they are not set up to do so yet.