Just hope you don't have to call cutomer service to get help. Man. When I read that they changed the dates on everything, I signed up today, for 2 tags. After I got the confirmation, I realized that I entered my first name in the last name field, and my last name in the first name field. Oops.
Anyway, I logged into the account, which was immediately activated, but couldn't change my name. After hunting for a phone number (almost impossible to find) and going through all kinds of voice prompt systems, I got to a CSR that said she couldn't update it until I received the tags. We went back and forth over this, as she said it wasn't in the database yet. I explained it was, as I logged in. She confirmed there's only one DB. But I still have to wait.
Whatever.
