Quote:
Originally Posted by uschisk
I had a great deal of difficulty getting it installed, and there is a thread on the cottage topic list. After two separate install dates that I came up and they did not, slickcraft give me contact information for the local team, and once I reach them it was no problem. We scheduled, they came and installed, and it’s working flawlessly. Supervisors name is Darlene, and her number is 759-4492. She said to give her number out, apparently a lot of people are having trouble with the corporate customer service, but she and her team are extremely helpful.
|
Thanks uschisk, We have been without internet for two weeks. Promises but only get no show. Called Darlene's number she is on vacation. Her greeting suggested calling a Matt. Wife called Matt. His response "Sorry I can't help you!" He then added that Consolidated Communications bought a $100K boat this Spring to service the islands. But we only have 2 people to service the islands. Good luck. Hopefully we will get a more positive response from Darlene when she returns from vaca.