I've been in communications with Garmin over this issue since last August. Pinging them periodically (almost monthly), they keep telling me that the fix is in process, but they can't tell me a timeline of when it will be released.
Their latest info as of March was this:
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I have checked with our quality team and it has been escalated to the engineers as it is related to the display of the buoy icon rather than the characteristics of the buoy information. This is a bit of a longer process to update; hence the delay.
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I know of TWO other Winnipesaukee boaters that have this same issue, @Downeast this makes at least four of us! I'm sure everyone has this issue, but perhaps they just choose to ignore it?
Basically,
they removed the Red Top/Black Top coloring for the Navaids on the lake. Now you only get to see a white rectangle! To me and others this is a hazard for navigation as you can't decide which side of a marker to pass safely.
The Garmin charts do show some solid red and solid black markers, but do not properly display the red-top and black-top markers. We all know how important this information is!
If you zoom in on this via the Garmin map viewer you can see the issue clearly:
https://maps.garmin.com/en-US/marine/?key=drv0p1mwvmxu
Ironically if you look at the same area via the Navionics chart of the same area, but choose a non Garmin chart then the NavAids all look correct:
https://webapp.navionics.com/?lang=e...key=uxbiGdxyrL
Attached are two photos to highlight the issue if you have difficulty using the chart viewer.
I also asked them to try to make the "suggested route" line more obvious as it gets lost in the clutter of depth lines, etc.
In talking to Garmin if you agree with this problem, submit a problem report and include the use the issue code CER-2015 so that they will know that many others are having this same issue.
Now that Navionics is handling the charts for Garmin, after reporting the issue to Garmin, it gets forwarded to Navionics.
Here is the note from the Navionics Product Support Specialist.
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A CER report can be made through our online form - https://supportforms.garmin.com/en-U...-error-report/ and in the description they can reference CER-2015 so we can link them together but it is not necessary for the processing. If they don't want to fill out the online form, an email can be sent to help@navionics.com with their product details and we will happily create a new CER for them. Just have them reference CER-2015 in their email.
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And further clarification on what CER-2015 is requesting as of March 9, 2023:
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Unfortunately I have no time-frame for when it is going to be released. The icon display is the item being worked on to show the red top or black top at a glance instead of having to go into the details of the buoy to find out that information.
I can certainly suggest a different coloring for the recommended tracks in the area instead of being a black dotted line with black depth lines. I'll submit the form and you should receive the separate email letting you know it is submitted. Those are sent to the engineering team directly and I won't have access to that particular suggestion but you should have some information on how to respond/request contact.
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I'll add that you only get ONE free update from Garmin on the chart within a year of purchase of your device! If you issue this bug report (including CER-2015) as a hazard to navigation to Garmin, I'm guessing that you can request a free updated chart when they fix the issue. When I called into the Garmin support line and discussed this with the Garmin support person, they made a note in my account to be sure I will receive the updated fixed chart at no charge, even if my "one free update" had expired (you must update the one free chart within a year of purchase).
This should probably be under the general "Boating" forum versus Boat Repairs and Maintenance, but that's only my opinion! LOL