Patience
Honestly, I think considering the times I would be more patient. It may not be their fault. If Covid19 has shut down any of their suppliers where they need parts from (speakers, etc, etc.) this could be part of the reason. Another could be their workforce...maybe they were furloughed, then called back but decided not to come back for whatever reason...
Goodhue and Hawkins has always had a good reputation. I would go see them in person and simply have a heart to heart with them to find out the issue.
Good luck!
Dan
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