In Person
I would go there myself, if possible, to get this straightened out (Just don't go between noon and 1 as they are all off for lunch). G&H does fine work and they are reputable. If you speak with them, you'll get your answers.
I would not, however, email or call them. Our experiences over the years with them on this front proved to be very frustrating. They don't always pick up their voice mail. If the person on the phone at the front desk says they'll leave a note for so-and-so, for some reason that note never gets addressed. Email response can by quite slow.
Call ahead telling them you are stopping by, arrive, and they'll treat you with respect and expedience. As frustrating as communications can be with them, we continued to bring our boats there for service.
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