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TheNoonans · 06-06-2009, 05:41 PM

Hi Nadia,

Thank you for your support!

Our return policy is pretty simple. Every customer has the opportunity to decide that they don't want to go skydiving, right up until the point they actually leave the airplane. Throughout the gear up/training process and the climb to altitude, every student has the opportunity to decide they no longer want to go skydiving. Two minutes prior to exit, the pilot will turn to the skydivers and say "Two Minutes", at that point, your instructor will ask "Are you ready to go skydiving?" If you say yes, you'll go skydiving, if you say "No, I changed my mind", then you and your instructor will stay in the plane and ride it back down to the ground. Even between the door opening and you climbing into position outside the aircraft, if you change your mind before you climb outside, (even after the two minute call) you can tell your instructor "I changed my mind, I don't want to go", and you can return back to the ground in the plane.

Between myself and the other three tandem instructors that we plan to work with, collectively we have made over 8,000 tandem jumps without anyone deciding they don't want to skydive after they started the training. But it is of course always a possibility and we make sure every student knows they can decide not to skydive at any time during their training, right up to "Ready, Set, Go!" and out the door.

Let me know if I can answer any other questions.

Blue skies to all and to all a good flight,

Tom

06-06-2009, 05:41 PM	#105
TheNoonans Senior Member Join Date: Jan 2009 Location: Daytona Beach, FL - Bedford, NH Posts: 136 Thanks: 0 Thanked 219 Times in 57 Posts	Skydive Laconia Hi Nadia, Thank you for your support! Our return policy is pretty simple. Every customer has the opportunity to decide that they don't want to go skydiving, right up until the point they actually leave the airplane. Throughout the gear up/training process and the climb to altitude, every student has the opportunity to decide they no longer want to go skydiving. Two minutes prior to exit, the pilot will turn to the skydivers and say "Two Minutes", at that point, your instructor will ask "Are you ready to go skydiving?" If you say yes, you'll go skydiving, if you say "No, I changed my mind", then you and your instructor will stay in the plane and ride it back down to the ground. Even between the door opening and you climbing into position outside the aircraft, if you change your mind before you climb outside, (even after the two minute call) you can tell your instructor "I changed my mind, I don't want to go", and you can return back to the ground in the plane. Between myself and the other three tandem instructors that we plan to work with, collectively we have made over 8,000 tandem jumps without anyone deciding they don't want to skydive after they started the training. But it is of course always a possibility and we make sure every student knows they can decide not to skydive at any time during their training, right up to "Ready, Set, Go!" and out the door. Let me know if I can answer any other questions. Blue skies to all and to all a good flight, Tom