We went to Pine Cone in Melvin Village the night of the storm. It started as we were driving there and it was scary! Anyway, when we arrived, their power was out so they met us and told us they weren't serving. We asked if we could wait and they said no, that it wouldn't be coming back on. It wasn't the fact that they couldn't serve us, it was the WAY it was said and the tone. I think things can be done as you say, but done nicely.
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