Quote:
Originally Posted by Island Girl
If you are unsatisfied with anything at a restaurant you should tell the management. Most are very appreciative to know if their staff is not performing and quality is not up to their standards. I know Pepper wants to know as her standards are very high.
As for posting negative reviews here, my opinion is that the first step is to tell management of the issue and wait. If the issue is still there another time, then a negative review is appropriate. We have a lot of power on the internet to destroy a business with poor reviews. I believe it is important to give any restaurant the chance to make good on a negative experience.
Waldo Pepper lovers are that for a reason. The standards set by Barbara and Bruce are very high. They are not a large chain but a local business trying to serve a need and stay in business. We need this type of business in the area to support the tourism $ that keep the Lakes Region alive.
So please.. tell them if you are not happy with their product... their past performance has always been outstanding.
Anyone up for a Pepperfest?
IG
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I understand that Waldo Pepper is a small local business and many of us have supported it loyally over the years. Their food has been consistantly good and everyone enjoyed talking with Barbara.
I am not sure how involved Barbara and Bruce are with the business these days. When we had concerns about the quality, I sent Barbara an email. My sense was that I owed it to her to tell her. Businesses such as this live or die on word of mouth...that happens predominantly outside this forum. I did not hear back. In addition, we have not heard anything on this forum by way of a response.
I think that it is completely fair to post the good and the bad about any restaurant. That is the purpose of this forum.
I truely like Waldo Pepper and will do my best to support them. However, when there is an issue good businesses simply address it. They have a great location and a loyal following it would be a shame to falter where they have been so good on quality in the past.
Jetskier
