Winnipesaukee Forum - View Single Post

jeffk · 12-04-2007, 03:11 PM

BlackCatIslander,

Please read The Eagle's post carefully. He did try to address the problems directly. The managers made themselves scarce during his visit and the email he sent was not responded to. When a restaurant chooses to ignore the negative experiences of it's patrons, especially those who in the past have been supporters, they risk their reputation.

I, like others, have commented on the perceived decline in the food and service at the Woodshed. 14 years ago when we started going to the lake regularly it was our goto restaurant. We had many WOW meals there. Now we go there maybe once a year and its just another place to go.

The Woodshed, by price and positioning, is a high end restaurant. Food and service slips that get a pass at a lesser quality place are simply not acceptable. The high expectations come with the positioning of the restaurant and if they are unable or unwilling to deliver on those expectations they will pay the price over time. There are several high end restaurants that reliably deliver high food and service quality and I now choose those rather than the Woodshed.

I'm glad that your experiences have been positive and you can frequent whoever you want to, but myself and others have not been as fortunate or maybe are more demanding of a high end restaurant, and are making other choices.

12-04-2007, 03:11 PM	#31
jeffk Senior Member Join Date: Feb 2004 Location: Center Harbor Posts: 1,246 Thanks: 216 Thanked 483 Times in 277 Posts	Good for you, not for me BlackCatIslander, Please read The Eagle's post carefully. He did try to address the problems directly. The managers made themselves scarce during his visit and the email he sent was not responded to. When a restaurant chooses to ignore the negative experiences of it's patrons, especially those who in the past have been supporters, they risk their reputation. I, like others, have commented on the perceived decline in the food and service at the Woodshed. 14 years ago when we started going to the lake regularly it was our goto restaurant. We had many WOW meals there. Now we go there maybe once a year and its just another place to go. The Woodshed, by price and positioning, is a high end restaurant. Food and service slips that get a pass at a lesser quality place are simply not acceptable. The high expectations come with the positioning of the restaurant and if they are unable or unwilling to deliver on those expectations they will pay the price over time. There are several high end restaurants that reliably deliver high food and service quality and I now choose those rather than the Woodshed. I'm glad that your experiences have been positive and you can frequent whoever you want to, but myself and others have not been as fortunate or maybe are more demanding of a high end restaurant, and are making other choices.