Quote:
Originally Posted by BrownstoneNorth
Hotels and some restaurants call their customers guests, but No, it isn't the same with retail. Seriously high-end stores may call their regular customers clients. I don't know how you got the idea that Brooks Brothers will call you a guest if you buy their dress socks or anything else. Brooks Brothers website:
CUSTOMER CARE
The height of convenience: The gold standard of customer service, in one of our numerous convenient locations.
Impeccable design details and inspiration from Creative Director Michael Bastian. Unparalleled customer service. The paragon of fit.
Brooks Brothers Rewards is a Brooks Brothers customer loyalty program featuring rewards and exclusive member-only benefits designed to recognize and reward members for shopping at Brooks Brothers stores (excluding Airport stores).
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Just referencing what may be considered high end as compared to low end in our area.