Why I Switched
One of the reasons I switched from Breezeline to Xfinity was the poor customer service - specifically tech support - and issues I was having with their Internet service that they seemed they didn't want to fix. It didn't help that they also closed their Belmont Customer Service office, something that violated the terms of their franchise agreement. Now you have the choice of going to Rochester or Concord if you need to talk with a human being face to face.
I haven't had any issues with Xfinity and if I've had questions I've been able to talk with their representatives in the Gilford office in the Walmart plaza.
I have no idea where Fidium is available at the moment but I do know Consolidated (Fidium) is replacing all of their copper lines with fiber. Makes sense as copper can be expensive to maintain and it doesn't have the bandwidth of fiber. It also means they don't have to share their copper network with competitors if they no longer have a copper network to share. NHEC's New Hampshire Broadband isn't available in all of NHEC's footprint yet, but will be soon enough.
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