Quote:
Originally Posted by ishoot308
I called and accepted their fixed rate of 10.04 cents kwh and a $25.00 gift card. I figured I would rather have a fixed rate than the variable Eversource is currently promoting. Direct Energy did say they are expecting to have even lower rates in 2-3 months at which time I can and will change again.
Thus far, Direct Energy has been responsive and very easy to deal with! Very pleased with their service! They actually answer their phone and you get to speak to a live person right off the bat!!
Dan
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I thought about doing the same thing, but over the 17 years we've had Eversource, secondary suppliers have really only beat Eversource for the last 1.5 or so and we've always had fine customer service from them.
Either way, as you note, it's a breeze to swap if necessary.
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