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Old 05-01-2020, 03:53 PM   #16
TiltonBB
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Join Date: Feb 2005
Location: Gilford, NH and Florida
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Default Step it up!

You have tried to be a gentleman but that didn't work. It's time to be heard.

1. Contact the highest ranked person you can get at Brunswick. Chairman of the Board? President?

2. Make complaints to the BBB, the Attorney General, and every agency you think may have some leverage to deal with Searay. Taking this long to deal with a warranty claim and a manufacturers defect borders on fraud.

3. Send a certified letter to the President of Searay, the top person at Brunswick, and their legal department. Don't ask what they will do for you tell them what you will accept. Give them 30 days to make it right.

4. Tell the dealer that they should have enough leverage with Searay to have taken care of this a long time ago. Let them know exactly what you will be doing if they do not get this resolved.

5. I would tell everyone you contact that if this ends up in court you will be issuing daily press releases about what has transpired.

You have been deprived of the pleasure and enjoyment that you should have had from a new boat. I would demand a new boat or a refund of 100% of the purchase price and any additional expenses you have incurred.

Do you think they want to get dragged into court and risk the publicity that would surround that?

You have been wronged, they need to make it 100% right. No jury that sees your pictures and hears about the engine freeze up will decide against you.

You may be able to locate an attorney that will take this on a contingency basis. On the face of it it looks like an easy win.
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