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skisox24 · 05-15-2006, 08:49 PM

I purchased my own Linksys modem and router prior to ordering MetroCast broadband internet service a couple of years ago. It was not an issue as long as you buy a quality modem. There was no inconvenience involved, and MetroCast set up my broadband connection the same way that they would have performed the set up if they had supplied the modem. By owning your own modem you also avoid the rental cost of MetroCast's modem.

For some reason after about a year of excellent broadband service I was experiencing frequent loss of internet service. MetroCast support services were excellent. They came out to my home and re-balanced the signal between the data and cable and all has been working well since. There was no charge for that service call.

05-15-2006, 08:49 PM	#3
skisox24 Senior Member Join Date: Apr 2006 Posts: 74 Thanks: 9 Thanked 5 Times in 3 Posts	Your Own Modem I purchased my own Linksys modem and router prior to ordering MetroCast broadband internet service a couple of years ago. It was not an issue as long as you buy a quality modem. There was no inconvenience involved, and MetroCast set up my broadband connection the same way that they would have performed the set up if they had supplied the modem. By owning your own modem you also avoid the rental cost of MetroCast's modem. For some reason after about a year of excellent broadband service I was experiencing frequent loss of internet service. MetroCast support services were excellent. They came out to my home and re-balanced the signal between the data and cable and all has been working well since. There was no charge for that service call.