A server at the very least should have the phone in their pocket on silent. As a patron, I'd be insulted if you stopped taking my order to talk on your phone. That would infer someone is more important than I am as a patron of the business. As an employer, I'm sure that one phone call did not benefit my business at all.
What has society become if we can't wait five minutes to get back to a person who probably just wants to find out what the weather is? Obviously some will disagree but just the fact we are having this discussion speaks for itself. As a business owner I wouldn't be happy this conversation is even taking place. I'm fully aware you cannot keep everyone happy but a server stopping to talk on their phone just seems so insulting under any circumstance.
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