Thread: FairPoint
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Old 11-16-2014, 03:20 PM   #11
MDoug
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Default Fairpoint

Quote:
Originally Posted by DougNH View Post
Called to terminate my phone service the other day. I was on hold for about an hour. I just put the phone on speaker and went about my business. I went Ooma and it has been great, about $100 for the hardware and no monthly charges.
I finally got through, thanks to Fairpoint adding on a seasonal customer category on the computer voice answering process. I was able to put my service on winter suspension but was told that I would have to contact customer service to discuss charges incurred since I started calling for suspension and not getting through.
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