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Old 04-06-2014, 09:08 PM   #6
Rich
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Join Date: Jun 2012
Location: Derry / Gilford
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That other thread was one that I started.

Unfortunately, I found that Duncan Press is not very good at replying to emails. I had to send a few before I got an answer.

They have a couple of different email addresses. I'll try to look them up and post them here for you. (see my post below for the email addresses)

I'm not impressed with their customer support skills.

Even though one of my questions was answered, another never was answered even after I had sent 2 or 3 emails to them. Not a good way to do business these days.

My question was about a 'download' link I had received via my online purchase on their website. The download never worked. I wasn't even sure what the download was for. So I sent a few emails telling them that the download never worked, and asked what was the purpose of the download link? I never got these answered.

At least my chart did arrive (see the earlier thread for my review) of the chart.
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Last edited by Rich; 04-07-2014 at 09:22 AM.
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