Can't speak for all service on stoves but I can tell you Woodmans service is horrendous at best. I have a you'll pr opane stove that wasnt lighting correctly anymore. Bought it from Woodmans about 10 yrs ago. Called them mid September and took 4 weeks before they got they got there. That I understand given the time of year. They start the service clock when they leave Wakefield not totally uncommon. They arrive and after an hour they clan
Me nothing is wrong. Sine the stove was apart we agreed to replace thermocouple and thermopile. Two hours and fifteen miniutes later they leave and charge me for three hours time and parts at $275. Next morning stove won't work. Call them back. Takes a few weeks but they go back sending a new guy. This guy takes it apart and tells me some tube carrying the gas to the pilot is cracked and they don't have the part on the truck. So they charge me another $195! I even spoke with the manger claiming they should be flexible on pricing the work because the first guy misdiagnosed the problem. No luck. So they order the part and go back a third time. Guess what another $195 charge. Absolute thievery. Never would I set foot in their store or recommend to anyone again.
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