Quote:
Originally Posted by joey2665
I have had the Metro Cast Triple Play deal for two years and it is excellent. However there is one thing you need to know. The telephone line comes in via a cable modem and when you lose power you have no telephone and you do not have the abitility to plug in and old princess style phone into the wall that does not need electric to reveive phone service as you can with the telephone company, also if you have no electric the alarm in your house will not work either since it needs a telephone signal.
Other than this issue the triple play is an excellent deal.
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Metrocast replaced my old modem with a new one, which includes a battery back-up good for up to 9 hours of standby. It does nothing for a cordless phone when the power is out, but you can plug in a "princess" (corded) phone and you will still have power. Talk time reduces the battery life dramatically, but you can still call and receive calls with a corded phone.
joey2665, I would be talking to Metrocast if you do not have a new modem. My new one is a black Arris, and has 8 LED lights, with the last three being telephone 1, telephone 2, and battery.
Installer asked if we had an alarm, and I said no, so he didn't go any further.