Winnipesaukee Forum

Winnipesaukee Forum (https://www.winnipesaukee.com/forums/index.php)
-   Home, Cottage or Land Maintenance (https://www.winnipesaukee.com/forums/forumdisplay.php?f=8)
-   -   Whirlpool - Warranty Service Unavailable Lakes Region (https://www.winnipesaukee.com/forums/showthread.php?t=28418)

TheProfessor 10-28-2022 04:46 AM

Whirlpool - Warranty Service Unavailable Lakes Region
 
Whirlpool washing machine.
Under factory warranty.

Spin issues.

Telephone Whirlpool for warranty repair. Advised that Whirlpool does not have any authorized repair contractor in the Lakes Region.

Yes, they will post a search from further away. But provided with no name of any authorized repair contractor. "Someone" - some contractor - should email me for warranty service.

Nothing yet.

Interesting perspective on warranty for such a well known brand name appliance. Here in the Lakes Region.

ApS 10-28-2022 05:38 AM

Caught in a Gyre?
 
Quote:

Originally Posted by TheProfessor (Post 378005)
Whirlpool washing machine.
Under factory warranty. Spin issues.

Telephone Whirlpool for warranty repair. Advised that Whirlpool does not have any authorized repair contractor in the Lakes Region. Yes, they will post a search from further away. But provided with no name of any authorized repair contractor. "Someone" - some contractor - should email me for warranty service. Nothing yet. Interesting perspective on warranty for such a well known brand name appliance. Here in the Lakes Region.

In a top-loader, it's an easy fix for a too-sensitive imbalance sensor.

Is this the office and number you'd called?

https://www.whirlpoolappliancesrepai...nty-guarantee/

Otherwise, snd them the bill or return the washer to the store for credit on a new or refurbished washing machine.

My BIL retired from a Maytag repairman position and he's kept our bought-used Maytag top-loader machine going for 24 years. (Problems all related to freezing temps).

While Whirlpool is a well-known "brand", their corporate office is in California, and offer warranty on Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Gladiatior, GarageWorks, Inglis, Estate, Brastemp, Bauknecht, Indesit, and Consul.

Presently, there's no glut of Lakes Region repairmen with recreational drugs becoming legalized and receiving checks to stay at home. It could be a long wait. :rolleye1:

ishoot308 10-28-2022 07:23 AM

Reliable
 
Quote:

Originally Posted by TheProfessor (Post 378005)
Whirlpool washing machine.
Under factory warranty.

Spin issues.

Telephone Whirlpool for warranty repair. Advised that Whirlpool does not have any authorized repair contractor in the Lakes Region.

Yes, they will post a search from further away. But provided with no name of any authorized repair contractor. "Someone" - some contractor - should email me for warranty service.

Nothing yet.

Interesting perspective on warranty for such a well known brand name appliance. Here in the Lakes Region.

You may want to give this place a call....

https://www.reliableapplianceservice...Whirlpool.html

This is the same repair place that Baron's in Belmont uses and they are an authorized dealer of Whirlpool products. We have used them in the past for other appliances purchased through Baron's. They were good to deal with...No issues with working in the Lakes Region...

Good Luck!

Dan

TheProfessor 10-28-2022 08:33 AM

Quote:

Originally Posted by ApS (Post 378006)
Is this the office and number you'd called?

https://www.whirlpoolappliancesrepai...nty-guarantee/

That phone number asks me what my address is in Burbank California.

John Mercier 10-28-2022 05:24 PM

Quote:

Originally Posted by ApS (Post 378006)
In a top-loader, it's an easy fix for a too-sensitive imbalance sensor.

Is this the office and number you'd called?

https://www.whirlpoolappliancesrepai...nty-guarantee/

Otherwise, snd them the bill or return the washer to the store for credit on a new or refurbished washing machine.

My BIL retired from a Maytag repairman position and he's kept our bought-used Maytag top-loader machine going for 24 years. (Problems all related to freezing temps).

While Whirlpool is a well-known "brand", their corporate office is in California, and offer warranty on Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Gladiatior, GarageWorks, Inglis, Estate, Brastemp, Bauknecht, Indesit, and Consul.

Presently, there's no glut of Lakes Region repairmen with recreational drugs becoming legalized and receiving checks to stay at home. It could be a long wait. :rolleye1:

Recreational drugs are not legalized in the Lakes Region; and I don't know anyone that is being paid to stay home unless they are on Social Security.

TheProfessor 10-29-2022 12:17 PM

Quote:

Originally Posted by ApS (Post 378006)
Presently, there's no glut of Lakes Region repairmen with recreational drugs becoming legalized and receiving checks to stay at home. It could be a long wait.

Obtuse irrational contributions need to be kept in a sealed container in the medicine cabinet.

TheProfessor 10-29-2022 04:41 PM

Quote:

Originally Posted by TheProfessor (Post 378005)
Whirlpool washing machine.
Under factory warranty.


Telephone Whirlpool for warranty repair. Advised that Whirlpool does not have any authorized repair contractor in the Lakes Region.

Yes, they will post a search from further away. But provided with no name of any authorized repair contractor. "Someone" - some contractor - should email me for warranty service.

Whirlpool on phone states that someone should contact me by email within 7 days.

After that if no contact. Whirlpool will have to take "other" action.

ApS 10-29-2022 07:01 PM

Quote:

Originally Posted by John Mercier (Post 378017)
Recreational drugs are not legalized in the Lakes Region; and I don't know anyone that is being paid to stay home unless they are on Social Security.

A contractor working in the Wolfeboro location of Port Wedeln advised last season of his many contacts in Massachusetts who were willing to commute to the Lakes Region. It is that cadre of subcontractors who I would call when needing repairs that I can't do myself--scaffolding/roofing work--or other work needed in a timely manner.

IDK where they'd fall under today's circumstances. :confused:
https://www.mass.gov/service-details...ties-and-towns

John Mercier 10-29-2022 07:35 PM

What does any of that have to do with legalized recreational drugs or being paid to stay home?

Are any of them certified Whirlpool repair?

phoenix 10-30-2022 08:45 AM

with crown appliance repair closing I close when buying new appliances from Baron's to get the 5 year warranty . At least I would have someone to call. That doesnt help you

John Mercier 10-30-2022 12:26 PM

The problem isn't just finding repair people, it is finding parts.

We stopped stockpiling due to the rapid change of models, and the inefficiency of return on investment.

So an older part can be out-of-stock, and we may never be able to get another one... while new parts are having the supply chain issues.

The warranties are nice, but they don't guarantee that the product will be fixed in any meaningful haste.

TheTimeTraveler 10-30-2022 09:33 PM

Quote:

Originally Posted by John Mercier (Post 378050)
The problem isn't just finding repair people, it is finding parts.

We stopped stockpiling due to the rapid change of models, and the inefficiency of return on investment.

So an older part can be out-of-stock, and we may never be able to get another one... while new parts are having the supply chain issues.

The warranties are nice, but they don't guarantee that the product will be fixed in any meaningful haste.

Planned obsolescence.......

ApS 10-31-2022 02:29 AM

Most Failures Are Found Cheaply Among a Few Capacitors...
 
Quote:

Originally Posted by John Mercier (Post 378042)
What does any of that have to do with legalized recreational drugs or being paid to stay home?

Are any of them certified Whirlpool repair?

One might have a selection of capacitors and an ESR meter:

https://youtu.be/IIfsAXV4Vsc

A few bucks can fix it. It looks "Heath-kit" easy! :coolsm:

Be glad it's not a dryer! :eek:

TheProfessor 10-31-2022 06:30 AM

Will never purchase any Whirlpool product again.
That includes:
Maytag
Kitchenaid
Jennar
Amana
Cladiator
Ropor

Also skip any German, Korean, and Chinese brands. GE appliances is now owned by the Chinese.

The good names are Speed Queen and Electrolux brands ( Frigidaire, Tappan, Kelvinator and Gibson).

I do have an original Maytag washer/dryer that is over 20 years old. In another house. And that works perfectly still. Never any problems. Never any repairs. But Whirlpool bought Maytag, closed the original Maytag facctory. And rebranded a Whirlpool and called it Maytag. Junk.

codeman671 10-31-2022 09:03 AM

Quote:

Originally Posted by TheProfessor (Post 378062)
Will never purchase any Whirlpool product again.
That includes:
Maytag
Kitchenaid
Jennar
Amana
Cladiator
Ropor

Also skip any German, Korean, and Chinese brands. GE appliances is now owned by the Chinese.

The good names are Speed Queen and Electrolux brands ( Frigidaire, Tappan, Kelvinator and Gibson).

I do have an original Maytag washer/dryer that is over 20 years old. In another house. And that works perfectly still. Never any problems. Never any repairs. But Whirlpool bought Maytag, closed the original Maytag facctory. And rebranded a Whirlpool and called it Maytag. Junk.

Electrolux and LG have been the worst that we have owned. Our Electrolux set was fixed countless times and still sucked. Earlier this year our LG washer grenaded and wasn't cost effective to repair. We have 3 laundry rooms in our house, 2 are new GE and one is Whirlpool. We have the same Whirlpool at the island as well. So far so good on all. I would not buy any major appliances these days without an extended warranty. You can bet on it that they will croak within the warranty period.

John Mercier 10-31-2022 10:29 AM

They are croaking within the manufacturer's warranty period of one year.
Mine needed repair after one week (three cycles).
Seems the motor mount was not secured.

It took longer to get through the call center than the actual repair visit.

I think the manufacturers are just running too fast.

Sue Doe-Nym 10-31-2022 11:57 AM

They don’t make them the way they used to
 
These posts remind me of the GE fridge we bought in 1964 for our first house, a white no frills model that needed defrosting, etc. This baby worked very well, never needed repairs, survived 3 moves, and was given to someone who had no fridge when we moved here full time in 1999. 35 years with no problems…..would never get that today.

tis 10-31-2022 04:02 PM

Quote:

Originally Posted by codeman671 (Post 378071)
Electrolux and LG have been the worst that we have owned. Our Electrolux set was fixed countless times and still sucked. Earlier this year our LG washer grenaded and wasn't cost effective to repair. We have 3 laundry rooms in our house, 2 are new GE and one is Whirlpool. We have the same Whirlpool at the island as well. So far so good on all. I would not buy any major appliances these days without an extended warranty. You can bet on it that they will croak within the warranty period.

I agree, I had an Electrolux refrigerator that wouldn't get cold enough. They couldn't fix it so replaced it and that one couldn't get cold enough. Finally they gave me a credit toward a different one when they couldn't fix the second one. I got a Bosch and have loved it. But I spent a whole miserable summer from May until October without a working refrigerator in my house. He came back in two weeks every time all summer long and every time I said: " Another two weeks. Why can't you come sooner?" The reply was he was too busy. It was awful.

John Mercier 10-31-2022 08:21 PM

It isn't going to get better for some time... more people are retiring every day.

TiltonBB 11-01-2022 05:58 AM

I had a tenant who was a salesman at Baron's move into a new apartment. He took out the brand new GE dishwasher, stored it in the basement, and installed his own Bosch dishwasher. He felt it was that much better.

With regard to the LG brand that someone above mentioned: I have two stick vacuums, a Dyson and an LG. we always go for the LG first since it seems to work better and the battery lasts longer. The LG was less expensive too.

It is great to check reviews online before buying something but the reviews seem to be slanted towards people who have had issues with a product or service and want to post a complaint. A much smaller number of happy customers seem to take the time to post a review.

tis 11-01-2022 01:12 PM

Quote:

Originally Posted by TiltonBB (Post 378088)
I had a tenant who was a salesman at Baron's move into a new apartment. He took out the brand new GE dishwasher, stored it in the basement, and installed his own Bosch dishwasher. He felt it was that much better.

With regard to the LG brand that someone above mentioned: I have two stick vacuums, a Dyson and an LG. we always go for the LG first since it seems to work better and the battery lasts longer. The LG was less expensive too.

It is great to check reviews online before buying something but the reviews seem to be slanted towards people who have had issues with a product or service and want to post a complaint. A much smaller number of happy customers seem to take the time to post a review.

i have had Bosch dishwashers and had good luck with them too.

TheProfessor 12-08-2022 06:27 PM

Quote:

Originally Posted by TheProfessor (Post 378005)
Whirlpool washing machine.
Under factory warranty.

Fixed today. Took over 4 weeks to get fixed under warranty.

There is a TSB (technical service bulletin) on the main circuit board.

Nothing to do with spin.

The problem was the main circuit board. Defective.
Note: Made in Mexico.

So the quandary is. A TSB is already on these circuit boards. How long will the replacement circuit board last.

Buy a Whirlpool Extended Warranty. Or take the chance and when it breaks again.
One additional year is $85.00. Going all the way to 5 additional years at $300.00.
Or.
Just go out and purchase a new Speedqueen when it breaks.

TheProfessor 12-27-2022 08:50 AM

Broke again.

3rd wash after fix.

Whirlpool washing machine under warranty.

Broken again.

thinkxingu 12-27-2022 09:24 AM

Quote:

Originally Posted by TheProfessor (Post 379899)
Broke again.

3rd wash after fix.

Whirlpool washing machine under warranty.

Broken again.

I'd throw that thing in the woods and pick up a Speed Queen. Certainly not the most efficient machine, but man does it run...and less than 1/2 an hour per load!

Sent from my SM-G990U1 using Tapatalk

ishoot308 12-27-2022 09:28 AM

Speed Queen
 
Quote:

Originally Posted by TheProfessor (Post 379899)
Broke again.

3rd wash after fix.

Whirlpool washing machine under warranty.

Broken again.

Get the Speed Queen….the one with no electronic boards all manual dials and knobs. Best advice we were ever given a number of years ago! You won’t regret it!

Dan

tis 12-27-2022 10:53 AM

Quote:

Originally Posted by ishoot308 (Post 379904)
Get the Speed Queen….the one with no electronic boards all manual dials and knobs. Best advice we were ever given a number of years ago! You won’t regret it!

Dan

I got that advice too, that it was the only decent one to buy, but in the last year or so, he said they don't make them like they did. Of course, huh? Is anything any good any more?

thinkxingu 12-27-2022 11:27 AM

Quote:

Originally Posted by tis (Post 379912)
I got that advice too, that it was the only decent one to buy, but in the last year or so, he said they don't make them like they did. Of course, huh? Is anything any good any more?

So, Speed Queen has played a sorta VW (and other corporations) game: because they were inefficient, they weren't fitting into new governmental standards. As a result, they came out with a totally new design (TR series) that increased efficiency. Sales weren't awesome, and people wanted the original back, so they brought the TC5 classic back with an efficient mode (that blows). We bought that one and, other than the two electronic start and deep fill buttons, it's totally analog.

I discovered this after, guess what, extensive research!

Here's more info: https://speedqueen.com/speed-queens-...-your-laundry/

Sent from my SM-G990U1 using Tapatalk

TheProfessor 12-27-2022 12:31 PM

Quote:

Originally Posted by thinkxingu (Post 379916)
So, Speed Queen has played a sorta VW (and other corporations) game: because they were inefficient, they weren't fitting into new governmental standards. As a result, they came out with a totally new design (TR series) that increased efficiency. Sales weren't awesome, and people wanted the original back, so they brought the TC5 classic back with an efficient mode (that blows). We bought that one and, other than the two electronic start and deep fill buttons, it's totally analog.

Are you stating that this model is good or bad ?

thinkxingu 12-27-2022 12:47 PM

Quote:

Originally Posted by TheProfessor (Post 379919)
Are you stating that this model is good or bad ?

The one in the link is the "classic" they brought back. By putting an eco-friendly setting, they were able to get that model back in the lineup. It's essentially the machine they built their reputation on with a couple tweaks.

Here are a couple other articles for the researchers. The second one goes into how the TC5 was discontinued but then came back in '19.

https://www.nytimes.com/wirecutter/b...-queen-washer/

https://www.nytimes.com/wirecutter/r...-queen-review/

Sent from my SM-G990U1 using Tapatalk

Biggd 12-27-2022 03:27 PM

Quote:

Originally Posted by TheProfessor (Post 379899)
Broke again.

3rd wash after fix.

Whirlpool washing machine under warranty.

Broken again.

I just throughout a Whirlpool washer last year that was 15 years old and bought another, top loader. So far no issues!
I won't buy a front loader and I also try to stick to the basic models with knobs instead of an electronic panel.

TheProfessor 01-18-2023 09:15 PM

Quote:

Originally Posted by ishoot308 (Post 379904)
Get the Speed Queen….

Yes. The next one that I purchase will be a classic Speed Queen.

BUT.

Today. I get a call from Whirlpool main office in Michigan.

Whirlpool is sending me a new washing machine.

I asked for a more basic model.
Without all of the bells and whistles that this current model has.

Whirlpool headquarters Michigan were quite happy to send me a less expensive basic model.

1-2 weeks for delivery.

I wonder if this replacement will begin another 1 year warranty.

TheTimeTraveler 01-18-2023 09:41 PM

Quote:

Originally Posted by TheProfessor (Post 380521)
Yes. The next one that I purchase will be a classic Speed Queen.

BUT.

Today. I get a call from Whirlpool main office in Michigan.

Whirlpool is sending me a new washing machine.

I asked for a more basic model.
Without all of the bells and whistles that this current model has.

Whirlpool headquarters Michigan were quite happy to send me a less expensive basic model.

1-2 weeks for delivery.

I wonder if this replacement will begin another 1 year warranty.

Nice resolution!

thinkxingu 01-19-2023 04:47 AM

Good luck!

Sent from my SM-G990U1 using Tapatalk

TheProfessor 01-19-2023 05:54 AM

Quote:

Originally Posted by thinkxingu (Post 380526)
Good luck!

Quote:

Originally Posted by TheTimeTraveler (Post 380524)
Nice resolution!

I certainly did learn a lot about washing machines.

All types of agitator types. Control modules. Horsepower motors. Drive belt materials. On/off type of button materials. Brand names. Top loaders. Front loaders.

Research that I probably should have done before purchase of 1st machine.

ApS 02-11-2023 10:26 AM

More Research Needed Ahead...
 
Via Yahoo, new requirements for appliances:

"Appliance companies would need to invest approximately $2 billion over the next three years to update product designs and manufacturing lines to comply with the new standards, the Energy Department conceded.

The department estimated that in one of the more likely of five economic scenarios, the compliance costs could cause a 15 percent to 30 percent drop in the industry's value. But it also said that revenue could grow substantially".

Increased popularity of Extended Warranty? :confused:

John Mercier 02-11-2023 11:23 AM

Quote:

Originally Posted by ApS (Post 381193)
Via Yahoo, new requirements for appliances:

"Appliance companies would need to invest approximately $2 billion over the next three years to update product designs and manufacturing lines to comply with the new standards, the Energy Department conceded.

The department estimated that in one of the more likely of five economic scenarios, the compliance costs could cause a 15 percent to 30 percent drop in the industry's value. But it also said that revenue could grow substantially".

Increased popularity of Extended Warranty? :confused:

It's a problem everywhere. All the codes are changing a lot more than they have in the past.

Zone 6 NH is changing the exterior insulation requirements for new construction, with a State form for all the municipalities that do not have code enforcement officers.
And everyone is challenged by the Energystar 7.0 requirements later this year for windows and doors.

TheProfessor 02-12-2023 07:41 AM

Quote:

Originally Posted by John Mercier (Post 381198)
It's a problem everywhere.

Water shortages are a problem in many parts of the country.

Everyone/many/some wish to continue the construction of new homes.
This in turn places more pressues on the water shortages.

I have driven over the Colorado River in Yuma, Arizona. Just a trickle if any water.

Many do not realize that much of this water is used for farming. From cows to corn. And much more.

For residential units - low use toilets and low use washing machines.

" Many customers that come in to the store want washers that fill to the top with water, like their old washer, and they find it difficult to switch over to the HE models that don’t fill up nearly as high. Here are 3 washers that have higher water level options and give you very good performance. All three are not Energy Star Models however they all require using HE detergent."
LINK

And I have never heard of HE detergent.

John Mercier 02-12-2023 03:15 PM

I meant the extra investment to meet the codes.

All new housing built in Zone 6 of NH are to have continuous insulation. We never did that before. The standard prior to January 1st was R19. We could do that with 2x6 exterior walls... even go further with R21 or R23 or update to spray foam. That can no longer be done, as none of those will be continuous.
So it changes the construction standard that most have become used to.

Energystar 7.0 requires a less than or equal to .22 U-value and an equal to or greater than .17 Solar Heat Gain Coefficient. Not required by NH building code, but required if someone wants to get federal tax deductions for windows after this year. That would limit the options.

We already have extended lead times for windows that slow home building. Now we need to know long before hand what the construction style will be to create the jamb depths for the windows and doors; or the contractor will need to do more on-site work, and in the case of sills... may not be able to.

Code compliance always requires lots more investment, as items that were once just considered upgrades become the norm.

ApS 02-15-2023 03:37 AM

To Their Delight...
 
According to steinonline.com, you can buy "old school" washing machines right here in New Hampshire:

Quote:

"So would you like one?", said the Guyanese guy. "Oh. Right. Yes. For sure". We picked out a set. Old Whirlpools. Four hundred bucks for both.

And when we got them home and turned them on...it was rock 'n roll laundry time again, just like when I was on tour, just like when I was a kid. No four hour cycles. No wifi access or fake energy-saving or motherboards. No more unwashed clothes. No more overpriced, overcomplicated garbage. No more fake "progress".

ApS 07-16-2023 11:38 AM

It Could've Been a Frigidaire...
 
Quote:

Originally Posted by TheProfessor (Post 379899)
Broke again.
3rd wash after fix.
Whirlpool washing machine under warranty.
Broken again.

You may have been lucky!

https://youtu.be/KNk3RbIneqI.:eek:

danieljans191 04-18-2024 02:52 AM

I recently had this annoying spin issue with my Whirlpool washing machine. It was driving me crazy trying to figure out what was wrong. After browsing through various forums and troubleshooting guides, I stumbled upon FixPart's website.

One thing I found super helpful was their repair check feature. It's this tool where you can input your appliance's make and model, and describe the issue, and it gives you a list of potential parts needed for the repair. It turned out that my spin issue was indeed related to the motor.

I decided to order a new motor from FixPart, and I'm pleased to say it solved the problem perfectly. Since then, whenever I have any appliance issues, I always check them first. Here is a link to their website:https://fixpart.co.uk/

Descant 04-18-2024 10:54 AM

That's great information. How do their parts prices compare to other sources?


All times are GMT -5. The time now is 04:01 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.