I have said this before on this forum, but this is the worst thing a restaurant (or any new business) can do. Even if it costs you a few $$ to stay open until your posted closing hour, you have to do it. If you want to close earlier, update your posted hours and close early. But not before.

Saving a few $$ in the short term will end up costing more $$ in the long run. I have seen and experienced it first hand.

Call ahead
 

Why wouldn't you just call ahead and make a reservation? Restaurants won't close if they know they have people coming in. Seems like a pretty simple solution.

I never use reservations because 1. Dining out is always better when spontaneous. 2. I don't like to be tied to a specific time, C. We always seem to wait anyway, 4. We're simply not that timely. And anyway, I agree with above about wondering why a reservation should be made if a restaurant has posted hours.

Never Again
 

went last Sat Nite 4 of us sat in lounge area at high top for 4 Hostess had said to sit anywhere, after ordering drinks Hostess came in &said table was reserved ???? moved us into corner, food was ok sevice was terrible & when we left 2hrs later our original table was still empty, We will never go back

Don't stop posting reviews.......yours was a good one but as always not all will agree with your assessment. Keep them coming!!

I've had her sauce!
 

PBFF's mother makes awesome sauce......I've had it .... a lot....just sayin....If you want proof just watch that "Summer Breeze" video he posted and you can see the chunk of beef cooking in it. OMG I'm getting hungry just thinking of it!! :liplick:

Back on topic I have found that Italian sauce is a subjective thing. One person's taste expectation is not the same as someone else's. I have a business down here in Mass and have learned that you can't please all of the people all of the time. We will check out Faro soon and maybe again with the PBFF clan too if they go.

The Breeze
Wave 'cuz I'll be wavin' back

Brought my parents to Faro tonight for dinner. All I can say is wow! All of our meals were great! Dessert may have been the highlight though! Only due to the fact that we had lemon sorbet which was served in an actual hollowed out frozen lemon and a coconut sorbet which was served inside a hollowed out half of coconut! Never have I had sorbet like this! And according to our server, it comes straight from Italy!

Unbelievable! Thanks for making my parents 45th anniversary a great one.


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Faro friday night
 

Tried the Lemon sorbet a picture is worth a thousand words, great way to end a great meal :liplick:

Hmmm.. Our server last evening also said the fresh pasta came directly from Italy. Personally never heard of fresh pasta being shipped from Italy.:confused:

All I know is they serve fresh pasta. Not sure if it's from Italy or not. I do know that I love it though!


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I think he is talking about the Sorbet coming from Italy the pasta is made on site. :laugh:

No way freah pasta can come from Italy. It would not be fresh when it gets to Laconia. In addition, the great lemon sorbet in a real lemon cups is served all over the North End of Boston. They are readily available on-line as well. I doubt they come from Italy. What is available locally is great!

That said, fresh pasta is the way to go. The fresher the better, so saying it comes from Italy is a negative in my opinion.
The deserts served in real fruit casings are also wonderful, even though they are available locally.

No idea where the wait staff gets their info, but home made pasta and these filled frozen deserts are well worth going to Favo.

Sounds like a staff training opportunity to me.

R2B

Veal
 

I didn't see Veal on the online menu, so it's just chicken?

Straight from Italy
 

The MS and I visit Faro over the weekend. Food is above par but not as good as if you visit Italy. The Picolo Italia in Manchester is second to none!

As mentioned above the wait staff told us that everything is from Italy! Not sure if they mean the recipes from Italy or the food is from Italy or both. Any how it's a definite turn off!

Has anyone tried Angelina's in Concord? I was told it is the benchmark for NH.

Hi Forum Friends! I thought I would chime in, hoping to answer a few questions for everyone.

First, I'm sorry if guests have the wrong impression regarding the source of our ingredients. Although the pasta for all of our menu items is fresh and locally sourced, we have offered specials made with unique dry pasta imported from Italy. Most of our desserts do come from Modern Pastry in Boston's North End, but we also make some in house and have begun importing a few unique desserts from Italy.

The owners of Faro Italian Grille, along with our great culinary team, are constantly looking at ways to provide the most authentic Italian dining experience, with the best ingredients available, to our guests. As Rich says during every team meeting - we can always do better!

I sincerely hope this doesn't sound like an advertisement - I only want to correct a few misconceptions because Faro Italian Grille has a very hardworking and committed ownership and staff who wish only to earn a return visit from our guests.

Every Company faces a periodic product quality problem
Every restaurant is bound to mess up a service eventually

It's not that you have a problem, it's in the way you handle it

After more visits than I care to admit, we were at Faro's Saturday evening and was enjoying the impeccable service we've come to expect. With cocktails and the delicious breads finished, our meal arrives. Except my wife had ordered her dish sans capers ..... apologies made, the server (not our waitress) quickly retreats to the kitchen. Expecting the obvious, where the kitchen simply deletes the capers from the existing plated food we look up to find the Manager (I wish I got his name) standing at our table personally apologizing for the miscue which, as he explains was on the kitchen, as the waitress had indeed ordered properly. He goes on to let us know that the meal will be completely redone and please bear with them as this will unfortunately take 8 minutes to prepare. Interestingly not a cliché of "another few minutes" --- 8 minutes later, my wife's dish appears ...... along with the Manager who politely and discreetly slips me a "Gift Card" and renewed apologies.

To me -- You can't beat that kind of treatment and considerate staff !!

EXTREME high praise to the Manager whom I neglected to get the name



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Where is this exactly, I can only think of the Lobster pound at that location. what am I missing?

The Lobster Pound "Re-Birthed" itself during the winter as Faro's after extensive interior remodeling.

http://www.faroitaliangrille.com/



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I gotcha thank you
had a brain fart this Monday morning after all the sun this weekend

Thank you!
 

Phantom, your kind reviews and return visits are very much appreciated by the owners and staff at Faro Italian Grille! For your information, the manager you spoke with was most likely Pat. I will make sure he sees your post, as I know it will make his day! Than you again for your support.

Faro's Saturday night
 

Reservations for 7PM, we didn't know that there would be an outdoor concert there that night until we arrived. We should have turned around at that point.
The noise level in the dining room is just about unbearable. We went with another couple. There was no way to carry on a conversation. The salads were good. The 2 ladies ordered chicken parm. After a while, a "manager" came out to inform us that they were out of chicken parm...we had 7PM reservations. No chicken parm but they recommended another chicken dish....WHAT?
My friend and I both ordered the Veal Scallopini, the special of the night. He ordered his with linguini, I opted for the ziti. Mine was brought to the table with wide noodles, not ziti, I mentioned it to the server but opted to just accept is as I didn't want to have the others wait while my dish was refired. My portion was at least twice as much as my friend's, I thought that to be very strange. The sauce was as bland as I ever had, there was plenty of veal but some was very overdone and some was barely cooked, curious as to how that all happened.
I do not plan to return anytime soon

Great meal, great company...
 

We drove by Faro's on our way home from work on Saturday afternoon and we saw a band playing outside. We had reservation at 7pm as well and had second thoughts about going to Faro's. We ended up going because we hadn't been to Faro's and had plans to dine with friends.
The hostess placed us in the dining room as well with the band playing just outside the front patio. I wasn't sure if it would work out but after ordering drinks and having conversation with our other couple, we forgot about the band and enjoyed our company.
I had the steak tips medium rare with salad, cooked to perfection. My wife had shrimp scampi as she was happy with her meal as well. Our dinner couple had shrimp scampi and chicken Alfredo, both happy with there meals.
Everyone loved the hot bread before our meal and my wife recommends the house specialty drink, strawberry/basil martini. I got a Long Island ice tea, it was to strong for me but I'm not complaining because I got the same drink at another popular lakes region restaurant and paid $10 for a watered down drink. It was our first visit and will go back but probably not til after bike week...

Last Saturday, 5/30, there was a memorial motorcycle ride for Tommy "Tommy Mack" McCormack... He was a well known character here in the Weirs... He used to own "Weirs the Beef".

The folks over at Faro graciously hosted the event. There was a HUGE turnout of people... 175+ motorcycles and a lot of people who weren't in the ride. Pretty much all of the local Weirs denizens were there. Hypercane & Jodie Cunningham rocked out a great afternoon. It was a great time and an awesome celebration of Tommy Mack!

Needless to say, I am not surprised they ran out of things. Sorry it became an inconvenience for some folks.

Woodsy

Great meal
 

There the weekend of 8/8 great meal great night on the top deck with great entertainment.
Friends had lamb shanks the ladies had salads with salmon awesome apps mussels and fried calamari. They did a good job service wise looking forward one more

So we finally decided to try the Faro Grille tonight. Must admit that we were very hesitant due to previous experiences with the Lobster Pound. We had a vey short wait and were seated at a very roomy table that was set for the 4 of us. Our server (mickey) was great. The food came out quickly and was excellent. The front end manager (pat) came by and was very interested in how our experience was. Faro did very well tonight and we will definitely be back.

. ?

Our Christmas Party....
 

We had our annual employee Christmas Party at Faro Italian Grille last night. The staff at Faros did an outstanding job. The food, atmosphere and attentive wait staff made for a very enjoyable evening. The whole crew of Great Northern Cleaning sends a big thank you!!

Finally Finally got to visit Faro
 

We were in the mood for some Italian food so we finally got to try Faro. The only word Mrs. Breeze could use for our dining experience was "magical." Our waitress (Allie) was fantastic. We were seated right away near the window for the winter view of the lake and Weirs. We are both Shrimp fanatics so we ordered their shrimp cocktail. There were only two of them in each appetizer order...THEY WERE THE SIZE OF LOBSTER TAILS!! The biggest shrimp I have ever seen and I've had shrimp all over. Wow! We both had chicken dishes, I had the marsala and Mrs. Breeze had the picata. The food quality was amazing. Allie added to our dining pleasure by giving us 2 complimentary glasses of preseco and after desert 2 complimentary glasses of lemonciello. Very nice touch! What an awesome dinner we had. It was early on Saturday night and off season so the noise level dining room was very low. We thoroughly enjoyed or visit and will definitely be going back. The Weirs got a gift when the new owners opened up Faro, the place is fantastic.

The Breeze
Wave 'cuz I'll be wavin' back :D

Faro
 

Faro is wonderful for quality, presentation, diversity, and service!!
Alli is a person that I have known for several years in her former job and a person who is missed by so many. Am so glad to hear that Alli is still at Faro will most certainly return to Faro just to see her again.

Was I misinformed ?

I thought Faro is owned by the same individual as the former Lobster Pound .... and it was simply a "re-birthing" to Italian cuisine.


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If we are splitting hairs here....
 

Maybe it was a "rebirth" but very well done.

The Breeze
Wave 'cuz I'll be wavin' back